A: Yes, it support human mode directly, you just need to simply open the link from the notification Slack message, then you can join into the chat by human mode.
Hi, I have tried the free version that comes with 400 credits. I like the tool and was surprised by all the additional tools available, but credits flies off the shelves very quickly. Each message answered cost about 2 to 4 credits. But they are also debited when training the AI with my data (uploading files to the knowledge base or scanning my website). I imagine having 1000 credits, it might take months to setup the account if we run out of credits just by testing I have used the AI powered tools (Topical Authority Map And Blog Plan) and got deducted 178 credits in one prompt! My questions are: - Are the "free tools" really free if I get deducted credits? And let say I enroll with the top tier, how can I be sure that the cost in credits won't raise in the future making my account pointless? - Any plans on having a mobile a chat app?
A: Every workflow will cost credits varying from the LLM model and the input/output text length, a chat response cost 1 credit for LTD users by which you are using your own LLM model. There is no mobible chat app, but you can get notified via Slack and manage conversation on the fly on the phone in it.
Hi, Thanks for your answer, but I feel like not all my questions have been addressed.
Q: Workflows
I love the workflow builder but am not experienced in building them atm. I've tested a number of the out-of-the-box workflows with no modifications but have yet to have one complete properly even after a success message.
As an example, I have added proper access in integrations for WP and launched the One Click Blog Article Writer workflow. The workflow shows successful, yet when looking into the details it shows unhelpful errors:
error: DynamicSheet not found with id: info: Expecting value: line 1 column 1 (char 0)
1) Is there a document that explains all of the design elements of the basic workflows? 2) With default workflows, are they expected to fully work out of the box or are they simply starter templates that need customizations? 3) Is there a published roadmap or discord for regular updates?
A: Hi, The success message just indicates a workflow execution itself is completed, it does not mean the output of workflow execution is as you expected, which you have to look into details as you already did.
1. There is no help document to explain all these workflow, instead it is expected to look into the workflow steps by build/customize button by user, you have to have certain degree of...
A: What kind of message you want to send via webhook? is it just a notification enough? or does it also need to include the message content sent from Instagram DM?
Include the message of content for send to Make the informations
Q: Quick questions after testing
Hi,
currently tier 3 and exploring the product. So far, great idea.
A few flow questions: 1) I've tested some of the workflows and have yet to have one work successfully. It seems there were some that had prerequisites that I wasn't aware of until after receiving the response but the workflow still ticked off credits used. - It would be great to have some error or testing ability of workflows to test prior to credit usage. (One example was the youtube to blog workflow: I submitted a video and it failed saying the video did not have subtitles. 🤷 ) 2) I've connected wordpress (I think). Do you plan on putting testing buttons in the integration page so we can ensure api keys confirm? I'm not sure why WP isn't connecting though the login is correct. 3) Would love to be able to connect private hosted llms like ollama
A: Hi, 1.) Only youtube videos which have enabled 'CC' can use the workflow, unfortunately that's is not pre-awared to workflow without running it. 2.) Good suggestion, I will put it as a feature request 3.) We have planned to support OpenRouter as our LLM api by which almost all LLM models will be supported.
Q: Slack replies
Can my team reply to customer chats directly inside Slack (two-way), or is it only notifications/alerts?
BurstyAI
Oct 3, 2025A: Yes, it support human mode directly, you just need to simply open the link from the notification Slack message, then you can join into the chat by human mode.
Share BurstyAI
Q: Use of credits
Hi,
I have tried the free version that comes with 400 credits.
I like the tool and was surprised by all the additional tools available, but credits flies off the shelves very quickly. Each message answered cost about 2 to 4 credits. But they are also debited when training the AI with my data (uploading files to the knowledge base or scanning my website).
I imagine having 1000 credits, it might take months to setup the account if we run out of credits just by testing
I have used the AI powered tools (Topical Authority Map And Blog Plan) and got deducted 178 credits in one prompt!
My questions are:
- Are the "free tools" really free if I get deducted credits?
And let say I enroll with the top tier, how can I be sure that the cost in credits won't raise in the future making my account pointless?
- Any plans on having a mobile a chat app?
BurstyAI
Sep 15, 2025A: Every workflow will cost credits varying from the LLM model and the input/output text length, a chat response cost 1 credit for LTD users by which you are using your own LLM model.
There is no mobible chat app, but you can get notified via Slack and manage conversation on the fly on the phone in it.
Share BurstyAI
Hi,
Thanks for your answer, but I feel like not all my questions have been addressed.
Q: Workflows
I love the workflow builder but am not experienced in building them atm. I've tested a number of the out-of-the-box workflows with no modifications but have yet to have one complete properly even after a success message.
As an example, I have added proper access in integrations for WP and launched the One Click Blog Article Writer workflow. The workflow shows successful, yet when looking into the details it shows unhelpful errors:
error: DynamicSheet not found with id:
info: Expecting value: line 1 column 1 (char 0)
1) Is there a document that explains all of the design elements of the basic workflows?
2) With default workflows, are they expected to fully work out of the box or are they simply starter templates that need customizations?
3) Is there a published roadmap or discord for regular updates?
BurstyAI
Sep 1, 2025A: Hi,
The success message just indicates a workflow execution itself is completed, it does not mean the output of workflow execution is as you expected, which you have to look into details as you already did.
1. There is no help document to explain all these workflow, instead it is expected to look into the workflow steps by build/customize button by user, you have to have certain degree of...
Share BurstyAI
Q: Webhook Make
Hello,
I am looking to send the information from a message received on Instagram via a webhook call to Make,
in order to retrieve the information written by the user in DMs.
Can you please explain to me how to do this,
as I cannot find the solution at all and it is really important for me.
Thank you for your help.
BurstyAI
Sep 1, 2025A: What kind of message you want to send via webhook? is it just a notification enough? or does it also need to include the message content sent from Instagram DM?
Share BurstyAI
Verified purchaser
Include the message of content for send to Make the informations
Q: Quick questions after testing
Hi,
currently tier 3 and exploring the product. So far, great idea.
A few flow questions:
1) I've tested some of the workflows and have yet to have one work successfully. It seems there were some that had prerequisites that I wasn't aware of until after receiving the response but the workflow still ticked off credits used. - It would be great to have some error or testing ability of workflows to test prior to credit usage. (One example was the youtube to blog workflow: I submitted a video and it failed saying the video did not have subtitles. 🤷 )
2) I've connected wordpress (I think). Do you plan on putting testing buttons in the integration page so we can ensure api keys confirm? I'm not sure why WP isn't connecting though the login is correct.
3) Would love to be able to connect private hosted llms like ollama
BurstyAI
Aug 29, 2025A: Hi,
1.) Only youtube videos which have enabled 'CC' can use the workflow, unfortunately that's is not pre-awared to workflow without running it. 2.) Good suggestion, I will put it as a feature request 3.) We have planned to support OpenRouter as our LLM api by which almost all LLM models will be supported.
Share BurstyAI