I love the workflow builder but am not experienced in building them atm. I've tested a number of the out-of-the-box workflows with no modifications but have yet to have one complete properly even after a success message.
As an example, I have added proper access in integrations for WP and launched the One Click Blog Article Writer workflow. The workflow shows successful, yet when looking into the details it shows unhelpful errors:
error: DynamicSheet not found with id: info: Expecting value: line 1 column 1 (char 0)
1) Is there a document that explains all of the design elements of the basic workflows? 2) With default workflows, are they expected to fully work out of the box or are they simply starter templates that need customizations? 3) Is there a published roadmap or discord for regular updates?
A: Hi, The success message just indicates a workflow execution itself is completed, it does not mean the output of workflow execution is as you expected, which you have to look into details as you already did.
1. There is no help document to explain all these workflow, instead it is expected to look into the workflow steps by build/customize button by user, you have to have certain degree of...
A: What kind of message you want to send via webhook? is it just a notification enough? or does it also need to include the message content sent from Instagram DM?
Include the message of content for send to Make the informations
Q: Quick questions after testing
Hi,
currently tier 3 and exploring the product. So far, great idea.
A few flow questions: 1) I've tested some of the workflows and have yet to have one work successfully. It seems there were some that had prerequisites that I wasn't aware of until after receiving the response but the workflow still ticked off credits used. - It would be great to have some error or testing ability of workflows to test prior to credit usage. (One example was the youtube to blog workflow: I submitted a video and it failed saying the video did not have subtitles. 🤷 ) 2) I've connected wordpress (I think). Do you plan on putting testing buttons in the integration page so we can ensure api keys confirm? I'm not sure why WP isn't connecting though the login is correct. 3) Would love to be able to connect private hosted llms like ollama
A: Hi, 1.) Only youtube videos which have enabled 'CC' can use the workflow, unfortunately that's is not pre-awared to workflow without running it. 2.) Good suggestion, I will put it as a feature request 3.) We have planned to support OpenRouter as our LLM api by which almost all LLM models will be supported.
Is it possible to automate sending WhatsApp messages to a group of people on specific dates, such as every 20th of the month? Additionally, can I automatically send invoices to different customers via WhatsApp on varying schedules? Thank you.
A: To proactively send message to your Whatsapp users, you must first configure message template and give it approved from Whatsapp, this is the only way Meta send message proactively. Once that's approved by Meta you can schedule the chatbot to send with the message to a group of users.
Q: Can you please clarify how BurstyAI works for agencies, BYOK, and limits?
Hi, Can you clarify a few points for agency use? Can I truly create unlimited chatbots for different clients under one account? If I enable BYOK, does the tier’s monthly AI message limit no longer apply, and usage is only limited by the API provider? What exactly counts as a “record” toward the total records limit? Can each client use their own API key so usage is billed directly to them, and can records be allocated per client? Is there a dashboard to track monthly usage per chatbot/client, or only globally? Are chat conversations saved in the dashboard, can they be exported per client, and is there a way to set retention or delete them for privacy?
A: See answers as below: 1. Yes, you can create unlimited chatbots under one account, one chatbot per project. 2. BYOK is a pre-condition for LTD users, the limit of monthly AI message is only for usage of BurstyAI platform, you have to bring your own AI API keys. The monthly AI message limit is shared to all your chatbots. 3. The record in Sheet is an advanced function, in case you want your...
Great! Thanks for the clarity, much appreciated. The BYOK feature is perfect for managing client-specific billing. I have two more important question: 1Access Control: Can I restrict access so that each client only sees their specific project and related chat history? 2Credit Allocation: Can I assign or delegate monthly message credits to specific projects, for own use only?
Q: Workflows
I love the workflow builder but am not experienced in building them atm. I've tested a number of the out-of-the-box workflows with no modifications but have yet to have one complete properly even after a success message.
As an example, I have added proper access in integrations for WP and launched the One Click Blog Article Writer workflow. The workflow shows successful, yet when looking into the details it shows unhelpful errors:
error: DynamicSheet not found with id:
info: Expecting value: line 1 column 1 (char 0)
1) Is there a document that explains all of the design elements of the basic workflows?
2) With default workflows, are they expected to fully work out of the box or are they simply starter templates that need customizations?
3) Is there a published roadmap or discord for regular updates?
BurstyAI
Sep 1, 2025A: Hi,
The success message just indicates a workflow execution itself is completed, it does not mean the output of workflow execution is as you expected, which you have to look into details as you already did.
1. There is no help document to explain all these workflow, instead it is expected to look into the workflow steps by build/customize button by user, you have to have certain degree of...
Share BurstyAI
Q: Webhook Make
Hello,
I am looking to send the information from a message received on Instagram via a webhook call to Make,
in order to retrieve the information written by the user in DMs.
Can you please explain to me how to do this,
as I cannot find the solution at all and it is really important for me.
Thank you for your help.
BurstyAI
Sep 1, 2025A: What kind of message you want to send via webhook? is it just a notification enough? or does it also need to include the message content sent from Instagram DM?
Share BurstyAI
Verified purchaser
Include the message of content for send to Make the informations
Q: Quick questions after testing
Hi,
currently tier 3 and exploring the product. So far, great idea.
A few flow questions:
1) I've tested some of the workflows and have yet to have one work successfully. It seems there were some that had prerequisites that I wasn't aware of until after receiving the response but the workflow still ticked off credits used. - It would be great to have some error or testing ability of workflows to test prior to credit usage. (One example was the youtube to blog workflow: I submitted a video and it failed saying the video did not have subtitles. 🤷 )
2) I've connected wordpress (I think). Do you plan on putting testing buttons in the integration page so we can ensure api keys confirm? I'm not sure why WP isn't connecting though the login is correct.
3) Would love to be able to connect private hosted llms like ollama
BurstyAI
Aug 29, 2025A: Hi,
1.) Only youtube videos which have enabled 'CC' can use the workflow, unfortunately that's is not pre-awared to workflow without running it. 2.) Good suggestion, I will put it as a feature request 3.) We have planned to support OpenRouter as our LLM api by which almost all LLM models will be supported.
Share BurstyAI
Q: Scheduler
Is it possible to automate sending WhatsApp messages to a group of people on specific dates, such as every 20th of the month? Additionally, can I automatically send invoices to different customers via WhatsApp on varying schedules? Thank you.
BurstyAI
Aug 24, 2025A: To proactively send message to your Whatsapp users, you must first configure message template and give it approved from Whatsapp, this is the only way Meta send message proactively. Once that's approved by Meta you can schedule the chatbot to send with the message to a group of users.
Share BurstyAI
Q: Can you please clarify how BurstyAI works for agencies, BYOK, and limits?
Hi,
Can you clarify a few points for agency use? Can I truly create unlimited chatbots for different clients under one account? If I enable BYOK, does the tier’s monthly AI message limit no longer apply, and usage is only limited by the API provider? What exactly counts as a “record” toward the total records limit? Can each client use their own API key so usage is billed directly to them, and can records be allocated per client? Is there a dashboard to track monthly usage per chatbot/client, or only globally? Are chat conversations saved in the dashboard, can they be exported per client, and is there a way to set retention or delete them for privacy?
Kindly,
Marcus
BurstyAI
Aug 14, 2025A: See answers as below:
1. Yes, you can create unlimited chatbots under one account, one chatbot per project.
2. BYOK is a pre-condition for LTD users, the limit of monthly AI message is only for usage of BurstyAI platform, you have to bring your own AI API keys. The monthly AI message limit is shared to all your chatbots.
3. The record in Sheet is an advanced function, in case you want your...
Share BurstyAI
Yes, I have the same questions.
Verified purchaser
Great! Thanks for the clarity, much appreciated. The BYOK feature is perfect for managing client-specific billing. I have two more important question:
1Access Control: Can I restrict access so that each client only sees their specific project and related chat history?
2Credit Allocation: Can I assign or delegate monthly message credits to specific projects, for own use only?