andersonkavadera

Verified purchaser

Deals bought: 16Member since: Mar 2024
2 stars
2 stars
Sep 25, 2026

COBRANÇA ABUSIVA DE CREDITOS

EU COMPREI O BUZZHOOKS A DOIS DIAS, QUANTO A FERRAMENTA, ELA É MUITO BOA MESMO, POREM ESTOU REPENSANDO EM PEDIR REEMBOLSO POR CONTA DA COBRAÇA DE CREDITOS ABUSIVOS MEDIANTE AO QUE ELES ENTREGAM COM O PLANO, É QUASE UM ASSALTO AO CLIENTE, COM 500 CREDITOS EU CONSEGUI GERAR APENAS DOIS VIDEOS, UM DE 5 SEGUNDOS E UM DE 6 SEGUNDOS, ISSO SEM LEVAR EM QUESTÃO QUE AS VEZES O VÍDEO NÃO SAI COMO VC QUER E VC ACABA PERDENDO OS CREDITOS, ISSO ACONTECE COM QUALQUER PROGRAMA QUE JÁ COMPREI, AS VEZES AS IA NÃO ENTENDE O CONTEXTO, POR ISSO NÃO SEI SE VALE A PENA TAL INVESTIMENTO

Founder Team
Mohamed_BuzzHooks

Mohamed_BuzzHooks

Sep 27, 2026

Thank you for the feedback. We checked the generations on your account. You created two videos with Seedance 2.0: one was 6 seconds and the other was 9 seconds. Together, they used the 500 credits.

The exact credit cost is shown before you click the Generate button. We’ve also explained the credit breakdown several times in the AppSumo questions and replies.

We understand the frustration when an AI-generated video does not come out as expected. This can happen with any AI video model. However, calling it “robbery” is not fair when the cost is shown before generation and the purchase can still be refunded.

You can also use lower-cost options such as H3 Max, which costs 60 credits for a 5-second video at 480p, allowing you to generate more videos with the same allowance.

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