Verified purchaser
Great Concept: But I Can't Use It Because It Won't Connect to My Stripe Account
I am ultra-enthusiastic about Bytes, but I am stuck at an impasse; I can't monetize my courses because Stripe wants me to open a new account, and I already have one! I've emailed support, even sent them a screenshot, and they responded asking me for what I had already sent them, and to date, I haven't heard from them with a solution. I'm thinking about asking for my $$$ back because I really needed this software to create a course as an upsell for a summit launch I have that starts in a week. Frankly, I don't know what else to do.
Dimity_Coassemble
Mar 8, 2026Hi there,
Firstly, thank you for taking the time to share this - and I’m really sorry you’ve had this experience. I completely understand how frustrating that must feel, especially with your summit launch coming up so soon.
You definitely shouldn’t need to open a new Stripe account to use Bytes. In most cases, you can simply connect your existing Stripe account and start selling your courses through the payment link inside your Byte.
It sounds like something may have gone wrong during the connection step, but the good news is that this is usually very quick for us to help resolve.
Our support team is very responsive - you may have just caught us over the Australian weekend - but we’re back online now and will help you sort this out as quickly as possible today. We’d genuinely love to get this working for you in time for your summit launch. Once we see the Stripe setup, we can guide you through the exact fix. ✅
Thanks, Dimity