I tested several times and in all instances when I start a chat there is a message saying that no agent is available.

- I have checked available times and everything is fine
- I am logged in on a different window with my user and I see the active chats but don't get a notification

I have reach you and created 2 tickets without any answers.

Can you please tell me how we get notified about chats and how can we have it on our mobile phone.

Thank you