Callback Tracker

Product details

Q: How does it work for an agency with several clients?

Is it possible to create sub-accounts?

Digital_Agency_CodyAug 11, 2020
Founder Team
Pavel_Callbacktracker

Pavel_Callbacktracker

May 14, 2024

A: Great question, thank you!

We are trying to define how our system should look like for agencies - switching between the accounts, complete white-label, sub-accounts. Please let us know what makes the most sense for the agency?

Our current agency-clients utilized our system in several ways listed below:
- Adding multiple websites under one account and configure them individually, then bill their clients for our service with their own pricing and margins.
- Creating a separate Callback Tracker account for each of their clients using our Affiliate Program link and earning monthly referral income.
- Use Callback Tracker as part of their Sales Funnel strategy that they present to the clients and our price bundles into the client's Marketing Plan.

Please let us know what makes the most sense for the Agency?
- Sub-accounts
- Complete white-labeling
- Referral program
- Switching between the client's accounts
- Re-selling with your own margin
- Something else

Thank you for your feedback!

Share
Helpful?
Log in to join the conversation
Verified Purchaser badge

Verified purchaser

Posted: Aug 11, 2020

This is something I am interested in as well

Posted: Aug 13, 2020

I myself favor the idea of sub-accounts or white label is best.

Verified Purchaser badge

Verified purchaser

Posted: Aug 13, 2020

All of the above! 😄

Definitely Sub-accounts, workspaces, client billing and whitelabeling! looking forward to it, thanks!

Verified Purchaser badge

Verified purchaser

Posted: Aug 16, 2020

Sumolings are looking for whitelabel with sub-accounts
Thank you

Verified Purchaser badge

Verified purchaser

Posted: Aug 30, 2020

As for agency, here is what we need:
1. whitelabel... having our own brand is what we want our customers to see
2. sub-accounts... we create sub accounts for customers and let them log into their own accounts to see their own statistics.
3. Able to automatically log into the sub-accounts from our admin account. sometimes this is needed to help customers to fix a simple set up
4. integrated with Twilio... So we will be using our own Twilio account and we are able to set the minutes and sms limit with our own plan

Hope this is details enough to understand... and I wonder when you will probably have that done? I need a timeline please? Because I am looking to either pick up this deal or wait for the agency platform.
Thanks,
Ken

Founder
Posted: Sep 4, 2020

Thank y'all!

Taking your ideas into consideration - we should have the Agency Portal ready by the end of this month :) So excited about this :) Cheers!

Verified Purchaser badge

Verified purchaser

Posted: Dec 24, 2020

- Sub-accounts
- Complete white-labeling