Q: As a person who signed up for Callscaler a VERY long time ago, and do not use them at all anymore but have an ...
account with them as I have not wanted to pay the ridiculous $8-$12 per number they charge you to port a number out. What's pissed me off even more as I have gone back and forth with the owner about this a few times and he still never mentions that anywhere. I came here just to leave this review because I signed into my account to request a port out (finally). Their rates used to be good, then they raised them, raised them again, changed the pricing model and now they are on APPSUMO? #hellnah
Software is pretty nice, and has had upgrades but its not worth being "trapped" trust me.
Curran35278
May 15, 2024A: Thank you for reaching out to us and sharing your honest feedback. Your candid opinion is appreciated and we understand your frustration regarding the charges associated with porting out your numbers from CallScaler, but we aren't just doing it to make an extra dollar.
It's important to note that the cost of $10 for porting out is a result of charges imposed by upstream providers, which we are obligated to pass on to our customers. It would not be financially feasible for us to cover the expenses of customers leaving our platform.
However, we do want to assure you that we offer discounts on a case-by-case basis for customers looking to port out multiple numbers at once.
We understand the importance of flexibility and value your business, but I want it to be known that we incur this cost on our end and porting is a time-consuming process which is why us and many other companies charge for it.
We value your feedback and take it seriously. We constantly review our pricing models to ensure they remain fair and competitive. If you have any further questions or concerns, please feel free to reach out to us directly. We would be more than happy to assist you.
12588f7b8fb342f3b87678029aa7d4dc
Verified purchaser
Just pay the $8 bucks. You feel trapped over that amount of money?