Camelo Reviews

Camelo HQ is a powerful and intuitive all-in-one workforce management tool built for shift-based and hourly teams. It stands out as a superior, often more affordable alternative to platforms like Connecteam, primarily due to its streamlined user experience and highly praised customer support.

Key Strengths

1. Unified Scheduling & Time Tracking

Camelo HQ eliminates the need for separate tools by combining robust features in one app:

Intelligent Scheduling: Use drag-and-drop tools to build optimized schedules, instantly view employee availability and time-off, and proactively manage labor costs and conflicts.

Accurate Time Clock: Employees clock in via mobile using GPS or selfie verification, which automatically generates precise timesheets for seamless payroll export and minimizes time theft.

Employee Self-Service: Simplifies management by allowing employees to handle shift swaps, claim open shifts, and submit time-off requests directly in the app.

2. Centralized Communication

The platform keeps deskless teams connected and informed, addressing a major challenge in hourly workplaces:

Instant Team Chat: Built-in 1:1 and group messaging centralizes team communication.

Task Management: Assign tasks directly to shifts or teams (e.g., closing checklists) and require acknowledgment for critical policies, ensuring accountability and compliance.

3. Optimized Performance & Areas for Growth

Camelo HQ is generally designed for operational efficiency, ensuring minimal friction for managers and staff, but like any growing platform, there are always areas for future enhancement:

Mobile-First Speed: Both the dedicated mobile apps and the web platform are optimized for speed, ensuring quick loading times and real-time updates for schedules and time clock actions, which is essential for frontline workers on the move.

Future Improvement Note: While the core functions are fast, the sheer volume of features, particularly when viewing complex, multi-location reports, can sometimes lead to minor slowdowns. Continued optimization in large-dataset handling will further enhance the experience.

4. Exceptional Support & Value

This is where Camelo truly wins, matching your positive feedback:

Dedicated Customer Support: Users consistently report quick, responsive, and personalized support via live chat and phone—a vital asset when operations depend on software reliability.

Affordable Scalability: With a generous Free plan (up to 10 members) and competitive per-user pricing, Camelo offers enterprise-grade features at a highly attractive price point for growing small and mid-sized businesses.

Conclusion

If you're seeking a user-friendly, feature-rich replacement for Connecteam that provides unrivaled customer support and significant value, Camelo HQ is a superb and highly reliable choice for managing your entire shift-based workforce.

We are organizing workshops and have just started a second location. We were in the need to make schemes for our growing group of hosts and were looking for a communication tool. Camelo makes your life very easy. The product is very complete and as soon as you ask a question through the built in chat it gets answered very fast...... By a human being! If something can be improved they put it on the roadmap. Really very happy with this tool!

I have left very few reviews thus far, but Camelo has been one of the few AppSumo deals I’ve bought that really feels like it's going to be worth it. The product is super polished and honestly stands out compared to most of the other tools I’ve tried. Out of everything I’ve picked up, this is the one I’m most excited about.

I also jumped on a call with the team, and they did a great job walking me through how everything works. I had a few requests for them and they were able to get them added to their roadmap. Very confident about this team's ability to execute and deliver.

There’s a solid team behind this, and the platform itself is really easy to use. I can definitely see this being something I’ll stick with for years across my businesses.

Camelo is incredibly easy to use and intuitive, with a beautifully designed layout that makes navigation effortless. The features are thoughtfully crafted, many of which I didn’t realize I needed until I started using them. The demo was smooth and informative, and the customer service team was responsive, friendly, and genuinely helpful. I’m excited to see what future updates bring and would love to see more offers for additional seats.

Camelo is a reliable, easy-to-use scheduling app that does exactly what it promises. It’s quick to set up, intuitive for both managers and staff, and it handles shifts, availability, and time-off without hassle. Notifications are timely, and the mobile app makes it simple for our team to check schedules and swap shifts on the go. What really stands out is the support team—they’re responsive, knowledgeable, and genuinely helpful. Whenever we’ve had a question or needed a tweak, they’ve jumped in quickly and followed through. Overall, it’s a solid tool that saves us time and reduces scheduling headaches.