Q: I'm a broker for a start up/company................
I'm a broker for small companies, and I bought a lower tier with the intention of "leveling up" if the product was good. It appears to be what it says, but I can't use it. It asks for my corporate email and such in order to reach out to the individuals/funds. I've reached out to support and to Ralph directly and haven't received a response. Can someone give me a workaround or make some changes so an entire new demographic can become customers? Thank you
ralph.leh
Aug 6, 2025A: Thanks for reaching out and for your interest in the platform! Our team is just getting back from a week out of office, so apologies for the delay. I’ll check in with our developers about upcoming priorities and follow up with you via email directly.
The corporate email requirement was added due to past system abuse and reselling issues, but we appreciate your feedback — it’s helpful as we consider ways to better support a broader range of users.
Thank you
- Ralph