Exceptional Product Limited by Restrictive Policies
Review: I have been using Captain Data for my Digital Agency for quite some time now and genuinely appreciate the product's capabilities. The power of automation it provides has been instrumental in our Lead Generation services. Therefore, it's with disappointment that I write this review.
I currently hold an Appsumo Tier3 lifetime plan, which, while it offers a significant 100,000 tasks per month, does not grant me access to the newer features such as the 'LinkedIn Rotation'. When I contacted Captain Data's support for assistance, I was told to 'upgrade' to a different plan which unfortunately feels more like a 'downgrade'.
This new plan not only offers fewer tasks (25,000 per month) compared to my current plan but also comes with a recurring cost of $300 per month. This seems like a significant downgrade from my existing one-time purchase lifetime plan, and it seems counterintuitive to lose benefits to gain access to a new feature.
The principle that lifetime plan customers like myself are excluded from new feature updates is disappointing. Especially considering we have invested in the platform's potential for a significant length of time. It feels as though I'm being penalized for making a long-term commitment to the product.
In essence, while I have been very satisfied with the capabilities of Captain Data, the restrictive policies on new features have tarnished my overall experience. I'm writing this review with the hope that Captain Data can reconsider this approach and find a more equitable solution for their lifetime customers, thereby truly valuing our long-term commitment.
For now, as much as it pains me, I can only give Captain Data two stars. I hope in the future I can improve this score once these concerns are adequately addressed.
I am trying to use the Twitter workflow but I keep getting errors. I have tried to connect my account multiple times and have also checked the session cookie ID but I still cannot get the workflow to run.
Support is god aweful. I've submitted several tickets asking for help on a bug and the best I got was an automated email from them saying that they are slow to get to support tickets because they are anticipating on launching on appsumo again for the 2nd time.
This is the type of SaaS company I hate. Whereby they spend more time trying to acquire new customers but the moment they have your money, they won't bother trying to help you. Instead, they'd rather go find more customers instead.
I am glad I bought this deal. Very powerful tool with a relatively simple interface to get the data you need. As you can probably tell from the sales page they have mostly focused on lead gen so far but there is a growing list of social tactics as well, which of course also feed into lead gen. But Captain works well and can grab a LOT of stuff.
I have only used the magic link twice so far but it is fantastic. If you are an agency it would be incredibly useful, if you run a sales team-and these days everything is at least a bit remote work-then it is invaluable, and if you just run a business you can help grow the overall network by working with employees/partners on their engagement/lead gen practices.
If you are looking to up your sales game, even if the LTD is not going anymore, then get CaptainData on MRR. A few hundred a month to get the leads you need to sell thousands and millions of dollars worth of stuff a month-I am looking at you sales floors at megaco tech companies-is a very small price to pay. And if you already pay for Clearbit and all the other email/data companies CaptainData uses them and takes it to the next level. It is a LeadGen/Scraping/Enrichment machine with a growing side of other functions.
Before I was - juggling between spreadsheets, account logins, chrome sessions - wasting precious time finding, cleaning, extracting data - fixing app connections issues
With Captain Data It take me less than 5 mins to - connect my social accounts - schedule a lead generation workflow - let it run while I'm doing something else
Now I can focus on making deals and sleep well at night
Verified purchaser
Exceptional Product Limited by Restrictive Policies
Review: I have been using Captain Data for my Digital Agency for quite some time now and genuinely appreciate the product's capabilities. The power of automation it provides has been instrumental in our Lead Generation services. Therefore, it's with disappointment that I write this review.
I currently hold an Appsumo Tier3 lifetime plan, which, while it offers a significant 100,000 tasks per month, does not grant me access to the newer features such as the 'LinkedIn Rotation'. When I contacted Captain Data's support for assistance, I was told to 'upgrade' to a different plan which unfortunately feels more like a 'downgrade'.
This new plan not only offers fewer tasks (25,000 per month) compared to my current plan but also comes with a recurring cost of $300 per month. This seems like a significant downgrade from my existing one-time purchase lifetime plan, and it seems counterintuitive to lose benefits to gain access to a new feature.
The principle that lifetime plan customers like myself are excluded from new feature updates is disappointing. Especially considering we have invested in the platform's potential for a significant length of time. It feels as though I'm being penalized for making a long-term commitment to the product.
In essence, while I have been very satisfied with the capabilities of Captain Data, the restrictive policies on new features have tarnished my overall experience. I'm writing this review with the hope that Captain Data can reconsider this approach and find a more equitable solution for their lifetime customers, thereby truly valuing our long-term commitment.
For now, as much as it pains me, I can only give Captain Data two stars. I hope in the future I can improve this score once these concerns are adequately addressed.
Share Captain Data
Verified purchaser
Too many bugs.
I am trying to use the Twitter workflow but I keep getting errors. I have tried to connect my account multiple times and have also checked the session cookie ID but I still cannot get the workflow to run.
Share Captain Data
Verified purchaser
Aweful support
Support is god aweful. I've submitted several tickets asking for help on a bug and the best I got was an automated email from them saying that they are slow to get to support tickets because they are anticipating on launching on appsumo again for the 2nd time.
This is the type of SaaS company I hate. Whereby they spend more time trying to acquire new customers but the moment they have your money, they won't bother trying to help you. Instead, they'd rather go find more customers instead.
Share Captain Data
Verified purchaser
Great Purchase
I am glad I bought this deal. Very powerful tool with a relatively simple interface to get the data you need. As you can probably tell from the sales page they have mostly focused on lead gen so far but there is a growing list of social tactics as well, which of course also feed into lead gen. But Captain works well and can grab a LOT of stuff.
I have only used the magic link twice so far but it is fantastic. If you are an agency it would be incredibly useful, if you run a sales team-and these days everything is at least a bit remote work-then it is invaluable, and if you just run a business you can help grow the overall network by working with employees/partners on their engagement/lead gen practices.
If you are looking to up your sales game, even if the LTD is not going anymore, then get CaptainData on MRR. A few hundred a month to get the leads you need to sell thousands and millions of dollars worth of stuff a month-I am looking at you sales floors at megaco tech companies-is a very small price to pay. And if you already pay for Clearbit and all the other email/data companies CaptainData uses them and takes it to the next level. It is a LeadGen/Scraping/Enrichment machine with a growing side of other functions.
Share Captain Data
Verified purchaser
This is exactly what I was looking for
Before I was
- juggling between spreadsheets, account logins, chrome sessions
- wasting precious time finding, cleaning, extracting data
- fixing app connections issues
With Captain Data It take me less than 5 mins to
- connect my social accounts
- schedule a lead generation workflow
- let it run while I'm doing something else
Now I can focus on making deals and sleep well at night
Share Captain Data