mike.wmike.w
mike.wPLUS
Dec 2, 2020

Q: I have a couple different side projects.

It's important from a cancellation perspective that the charge that shows up on their billing statement be descriptive of the company and product.

How much control do I have over what shows up on the statement?

I see in the product that the field "Product Name" is what shows up in the statement. Does a company name also appear with it (like say the company name that is set in Stripe) or is the "Product Name" all that shows up on the statement.

E.g. if I have a company called "Great Company" (and the company name in Stripe is set to "Great Company") and I set the "Product Name" in CartFuel to "Best Course", will their billing statement show:
A) Best Course
or something like B) Great Company - Best Course

Thanks so much!

Founder Team
Jelani_Cartfuel

Jelani_Cartfuel

May 15, 2024

A: Hi! Thanks for that great question.

So you would want to set the company name in Stripe and when the payment goes through the Company name would show on the person's recept along with the Product name.

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