Q: 100,000 tasks per tenant for tier 4 and 100 tenants.

Does that mean a total of 10,000,000 tasks?
Thanks.

PrafulThakkarPLUSAug 5, 2022
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Founder
Posted: Aug 5, 2022

PrafulThakkar thank you for your question. Yes it does, however you should notice the limit is "tasks per tenants", not "total of tasks".

Posted: Aug 6, 2022

Thanks for the quick reply.
Yes, 100,000 tasks per tenant. Sounds fair.
How easy it is to create a tenant? I read some comments/answers where it says it is difficult to create a 'tenant' account and I cannot do it myself as an owner of the account.
Thanks, again.

Posted: Aug 6, 2022

Thanks for the quick reply.

Yes, 100,000 tasks per tenant. Sounds fair.

How easy it is to create a tenant? I read some comments/answers where it says it is difficult to create a 'tenant' account and I cannot do it myself as an owner of the account.

Founder
Posted: Aug 6, 2022

PrafulThakkar is very easy to create a tenant. You just need to access to the Administration Menu, then Tenants, then execute the action New. Maybe you read about granting other users access to your tenant, which can be a little bit complicated when Cenit IO is running in the cloud because only a SuperAdmin have permission to do that. When Cenit IO is running on premise you have SuperAdmin role, sonyou can do it by yourself. In the cloud you have Admin role which is not enough for associating users to your tenant. However, we provide support as quick as you have seen, so you just need to make a request via email and a SuperAdmin can do that for you.

Thank you again for your interest.

Posted: Aug 6, 2022

Oh, so it's about granting access only. I want to create tenants as sub-accounts. Just an FYI. (Mostly I will be managing them anyways. Is that okay?)
I am going to get the full stack now (I like the product so...) - and test it.
Hopefully, the support will be available as I am a partial techie, and do not have hands-on coding done for a while now!
Thanks for responding quickly - really appreciate it.

Founder
Posted: Aug 6, 2022

PrafulThakkar I'm not sure about what you mean when you compare a tenant to a sub-account. So, let me describe a tenant in order to clarify that. When you enter Cenit IO you need to register in order to create your user, for example PrafulThakkar@gmail.com. A tenant with the same name is created as your default tenant and you can create other tenants just like you asked before. The tenant is the space where you are going to create your integrations. For example you can handle products in one tenant, files in other tenants and contacts in other tenant. The data in one tenant is isolated from the data in other tenant. So, you can handle products in different tenants but you need to understand the records in one tenant are not visible from the other one. Please don't understand you need to create a tenant for every type of record you are going to handle. In same tenant you may handle products and orders for example. The choice about how many tenants you need is all yours. Working in a single tenant is also ok.
Now let's suppose that 3 users are going to work in the tenants that integrate products. In that case you need to ask the users to register in Cenit IO and then request to support@cenit.io to grant those users access to the tenant that handle products. Since there are users and tenants involved in this scenario, "sub-account" was not clear for me. Therefore I tried to bring a little more context here.

Please, don't hesitate to ask if you have any other doubt or concern.