I could connect to The Sukha desktop app without problems, but now I can't connect to The Sukha web app with my email because it asks about the subscription. Why is that so? Can you please help me?
A: Hey, Roma - Apologies for the delayed response. If you haven't already reached out to Michael at Support@TheSukha.co, please do so right now and he'll get you up and running asap. Happy Holidays! - Steven
Q: Hi, first I'd like to thank you for your help in advance.
I never got a chance to start working with Centered before my computer blew up. I bought the app from APPSumo and I have the key, But now, everytime I try to enter the Centered App, (thesukha.com/app) it brings up this screen that says "I hope you enjoyed your 14 day trial" and I can't get it. I hope you can help me install the centered account that I bought from them. Thanks again. I have emailed you earlier with my key and never got an answer. I will email: support@centered.app again. I look forward to having this cleared up so I can begin using centered very soon!! Please advise.
A: Hey, Laura - I think Michael has you all squared away, but for some reason the AppSumo dashboard shows this as "unanswered." If you do need more help, please email us at Support@TheSukha.co. Have a great holiday! - Steven
Yeah, it's sorta a weird name but we think it's better than a generic name like "Centered" or "FocusApp#15." We really want to help everyone who (like we do) works from home - by giving them a great set of focus tools. If you have any questions, you're welcome to email me directly anytime - Steven@TheSukha.co.
Yes, the name change is really weird.. it sounds like "sucker" like they are mocking all of use who bought it or something. Talk about a rebranding mistake!
Q: Can you explain why you changed your name especially just days after this promotion ended?
This summer while Noah, Jarrett, Nick, and the crew were prepping our big AppSumo debut, Steven decided to talk to a ton of our existing top users and ask them "What's the killer feature that has kept you here for 2+ years?" We thought it would be helpful to pass this along to the AppSumo team.
What came back from users was unexpected - in short: "there are lots of great features, but the thing that keeps me here is how I feel. At 3 pm I can feel overwhelmed like where-did-the-day-go!?! or I can feel on top of the world & happy. It literally comes down to whether I used this platform or not."
So we realized, we really should reflect that sentiment that the productivity boost is a side-benefit from feeling happy. We searched for a name that reflected "happiness" and landed on Sukha, which is the Sanskrit word for the happiness you feel when you're self-fulfilled.
We talked with the AppSumo guys who had already prepped all the great videos, posts, graphics, etc. that you see on our AppSumo page and we felt terrible asking them to re-do it all, so we agreed with them to hold off on the name change until after the sale was over (end of July).
If you have questions or suggestions or crazy/great ideas, I know Steven would love to hear 'em (Steven@TheSukha.co).
The name sounds like sucker... like I'm a sucker for buying it. The name switch after the appsumo deal seems to be mocking those who bought it by calling them Sukahs (suckers). You can see why all of us would be concerned.
I'm also guessing you didn't bother polling users about it either... because if you had that would have been the very first comment... that native English speakers (we don't speak sanskrit) would pronounce it similarly to "sucker" which isn't appealing at all. Centered is far better.
Thank you for your clarifications. While "centered" sounds too generic and have conocotation with "Self Centered" , l like "Sukha" a lot more. It sounds like a great brand name. And meaning is very deep. Ultimately we are after that one "happiness". Definitely , your app has given me some "Sukha" :)
Q: The Sukha web app asks about the subscription
I could connect to The Sukha desktop app without problems, but now I can't connect to The Sukha web app with my email because it asks about the subscription. Why is that so? Can you please help me?
Steven_Sukha
Dec 20, 2024A: Hey, Roma -
Apologies for the delayed response. If you haven't already reached out to Michael at Support@TheSukha.co, please do so right now and he'll get you up and running asap.
Happy Holidays!
- Steven
Share Centered
Q: Hi, first I'd like to thank you for your help in advance.
I never got a chance to start working with Centered before my computer blew up. I bought the app from APPSumo and I have the key, But now, everytime I try to enter the Centered App, (thesukha.com/app) it brings up this screen that says "I hope you enjoyed your 14 day trial" and I can't get it. I hope you can help me install the centered account that I bought from them. Thanks again. I have emailed you earlier with my key and never got an answer. I will email: support@centered.app again. I look forward to having this cleared up so I can begin using centered very soon!! Please advise.
Steven_Sukha
Dec 20, 2024A: Hey, Laura - I think Michael has you all squared away, but for some reason the AppSumo dashboard shows this as "unanswered." If you do need more help, please email us at Support@TheSukha.co. Have a great holiday! - Steven
Share Centered
Verified purchaser
Genius Michael! Thank you so very much. Superb customer support! Kudos.
Verified purchaser
I am up and running!
Q: nothing happens after login.
Need help and support.
Michael_Centered
May 14, 2024A: I'm sorry to hear that you're experiencing issues with the login.
Please reach out to us directly at Support@TheSukha.co, and our support team will be glad to assist you.
Share Centered
Verified purchaser
For those following these threads: My login stopped working too. I've already contacted their support...
Q: the name change is sorta weird rn.
also I would love to buy this rn
Steven_Sukha
Dec 20, 2024A: Hey, Alex -
Yeah, it's sorta a weird name but we think it's better than a generic name like "Centered" or "FocusApp#15." We really want to help everyone who (like we do) works from home - by giving them a great set of focus tools. If you have any questions, you're welcome to email me directly anytime - Steven@TheSukha.co.
Best,
- Steven
Share Centered
Verified purchaser
Yes, the name change is really weird.. it sounds like "sucker" like they are mocking all of use who bought it or something. Talk about a rebranding mistake!
Q: Can you explain why you changed your name especially just days after this promotion ended?
Thanks.
Michael_Centered
May 14, 2024A: Hey, Big Daddy -
Great question.
This summer while Noah, Jarrett, Nick, and the crew were prepping our big AppSumo debut, Steven decided to talk to a ton of our existing top users and ask them "What's the killer feature that has kept you here for 2+ years?" We thought it would be helpful to pass this along to the AppSumo team.
What came back from users was unexpected - in short: "there are lots of great features, but the thing that keeps me here is how I feel. At 3 pm I can feel overwhelmed like where-did-the-day-go!?! or I can feel on top of the world & happy. It literally comes down to whether I used this platform or not."
So we realized, we really should reflect that sentiment that the productivity boost is a side-benefit from feeling happy. We searched for a name that reflected "happiness" and landed on Sukha, which is the Sanskrit word for the happiness you feel when you're self-fulfilled.
We talked with the AppSumo guys who had already prepped all the great videos, posts, graphics, etc. that you see on our AppSumo page and we felt terrible asking them to re-do it all, so we agreed with them to hold off on the name change until after the sale was over (end of July).
If you have questions or suggestions or crazy/great ideas, I know Steven would love to hear 'em (Steven@TheSukha.co).
Share Centered
Verified purchaser
The name sounds like sucker... like I'm a sucker for buying it. The name switch after the appsumo deal seems to be mocking those who bought it by calling them Sukahs (suckers). You can see why all of us would be concerned.
Verified purchaser
I'm also guessing you didn't bother polling users about it either... because if you had that would have been the very first comment... that native English speakers (we don't speak sanskrit) would pronounce it similarly to "sucker" which isn't appealing at all. Centered is far better.
Thank you for your clarifications. While "centered" sounds too generic and have conocotation with "Self Centered" , l like "Sukha" a lot more. It sounds like a great brand name. And meaning is very deep. Ultimately we are after that one "happiness". Definitely , your app has given me some "Sukha" :)
Verified purchaser
I like the name change.
In Russian it means something different.