In your reply to my review, you said API is not included. But from your email 29 Jul:
Here's the honest situation: Initially, we didn't plan to launch API access as part of the AppSumo plan. The API functionality operates under our credit system, which required architectural changes to integrate properly with the AppSumo offering structure.
I want to clarify the situation regarding API access so there is no confusion.
Our AppSumo lifetime deal pricing and tier descriptions which form the basis of our contract with AppSumo, list the exact features included in Tier 1 and Tier 2. API access was not part of any AppSumo lifetime plan, and this has been consistent from launch. While our Centilio Sign product...
We’re sorry you feel this way. All features promised in the AppSumo lifetime tiers you purchased have been delivered. API access was never part of those tiers, but we still provided documentation and early access as an extra, outside the original deal scope. This was explained in our earlier emails. We respect your decision to refund and wish you the best in finding a solution that meets your need
You kept saying give API, and didnt. Finally when you did, it didnt work. I dont waste more time to respond to you. It is best you spend time to improve your product then denying here.
API was never included in the deal, yet we still provided early access and docs as a bonus. Sorry that receiving extras beyond the plan ended up being a problem. Wishing you the best ahead.
Right, which was delayed many times, and finally it is something doesnt work.
Q: Hipaaa and the following
Hello there. Are you are HIPAA certified and compliant? Does you alls signing process allow for public signing or shared links to where we don't have to keep sending invites over and over for the same document ?
On your website mentioned for the Google drive integration, it needs to convert into a PandaDoc in order to use this tool. What is the point of convert into a PandaDoc first?
Q: Is it GDPR compliant and in how many languages is it available?
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Q: Available languages
Hello,
To better assess its suitability for my needs, could you please let me know if:
The user interface (admin side) is available in French?
The tool used by signatories to receive, view, and sign documents is also available in French?
If so, which parts of the platform or communications (notifications, invitations, signing interface) are localized in French?
This information is important to ensure a smooth experience for my French-speaking clients and collaborators.
Thank you in advance for your response.
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Q: API inclusion
In your reply to my review, you said API is not included. But from your email 29 Jul:
Here's the honest situation: Initially, we didn't plan to launch API access as part of the AppSumo plan. The API functionality operates under our credit system, which required architectural changes to integrate properly with the AppSumo offering structure.
Please confirm if API is included?
Ravi_Arul
Aug 13, 2025A: Hi Leonardo/ A13 user,
I want to clarify the situation regarding API access so there is no confusion.
Our AppSumo lifetime deal pricing and tier descriptions which form the basis of our contract with AppSumo, list the exact features included in Tier 1 and Tier 2. API access was not part of any AppSumo lifetime plan, and this has been consistent from launch. While our Centilio Sign product...
Share Centilio Sign
No, you failed, multiple times. You cannot give false info.
Verified purchaser
We’re sorry you feel this way. All features promised in the AppSumo lifetime tiers you purchased have been delivered. API access was never part of those tiers, but we still provided documentation and early access as an extra, outside the original deal scope. This was explained in our earlier emails. We respect your decision to refund and wish you the best in finding a solution that meets your need
You kept saying give API, and didnt. Finally when you did, it didnt work. I dont waste more time to respond to you. It is best you spend time to improve your product then denying here.
Verified purchaser
API was never included in the deal, yet we still provided early access and docs as a bonus. Sorry that receiving extras beyond the plan ended up being a problem. Wishing you the best ahead.
Right, which was delayed many times, and finally it is something doesnt work.
Q: Hipaaa and the following
Hello there. Are you are HIPAA certified and compliant? Does you alls signing process allow for public signing or shared links to where we don't have to keep sending invites over and over for the same document ?
Share Centilio Sign
Q: Google Integration
On your website mentioned for the Google drive integration, it needs to convert into a PandaDoc in order to use this tool. What is the point of convert into a PandaDoc first?
Share Centilio Sign