Q: Still operating?
Hello, I tried to register a document and I cannot see how to upload it anymore. I didn’t have trouble previously. I wrote an email to the support emails mentioned in questions below 3 days ago and haven’t received any answer. Also, tried the “contact us” page and get a 404 page not existing error. Please keep this platform alive!
iCommunity_Support
Apr 6, 2026A: Hello,
Thank you for reaching out, and we sincerely apologize for the inconvenience.
Due to maintenance work carried out during the recent Easter holidays, the platform may have experienced some temporary issues, including difficulties with file uploads and access to certain pages.
Our team has been working to resolve this, and the service should be fully operational again within the next few hours. We kindly ask you to try again shortly.
Please rest assured that Certyfile is fully active and we are committed to keeping the platform running smoothly. If the issue persists after trying again later, please don’t hesitate to contact us and we will assist you immediately.
Thank you for your patience and understanding.
Best regards,
**The Certyfile Team**