Q: Hello I realize this is a free tier but there's no support.

Even for set up?

I've got almost everything all good to go but when I try to connect your Chargebee API webhook to stripe on the stripe side I get this error message:

You do not have the required permissions for this endpoint on account 'acct_blahblahblah'. Having more permissions would allow this request to continue.

Also, I have a question, I have more than one site to set up can I manage payments on all my sites under the one account?

Is that just a question of setting up different 'product families' and 'plans' associated to 'product families'.

From there can I assign one 'product family' with all it's different 'plans' to one domain?

How does that work?

Ok thanks!

ecclesiaPLUSSep 9, 2023
Founder Team
chargebeeforstartups

chargebeeforstartups

May 14, 2024

A: Can you please write an email to startups@chargebee.com referring to this comment? We will find the right people on our team to assist you with these queries regarding your setup.

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Verified purchaser

Posted: Sep 13, 2023

Hi thanks and I'm in the on-boarding process now. Thanks!

Also the UI/UX is excellent I mean I barely had to refer to documentation and got it set up.

Very polished and solid tool.

I got all my questions answered via support..

Thanks!

Reg-BReg-BPLUS
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Verified purchaser

Posted: Sep 29, 2023

Sounds about right. Did a rug pull on a lot of customers.