egor_ukQ: Are the Stripe account limited?
I purchased Tier 3. I have several accounts for different products in my Stripe account. However, it seems that I can only connect to one of them or create one new account to connect.
Please advise how many accounts I can use with ChargeKeep under the same Stripe account. Does it work with multiple product accounts, or is it limited to just one meaning that I can only collect payments into that account? Note that I am asking about using multiple accounts with the same Stripe login.
Thank you.
ChargeKeepTeam
Feb 15, 2025A: Hi Egor_uk,
Thanks for reaching out! With ChargeKeep, you can connect one Stripe account per ChargeKeep account at a time. If you have multiple Stripe accounts under the same login, you would need a separate ChargeKeep account for each Stripe account you want to connect.
Currently, ChargeKeep does not support switching between multiple Stripe accounts within a single ChargeKeep account. All payments collected will go into the Stripe account that is connected at that time.
Let me know if you need further clarification or if there's anything else I can assist with!
Best,
Billy
ChargeKeep Support
Let me just make sure we’re on the same page. I meant, in my Stripe account I can click top left and add an account there. Is that what you call a multiple accounts under the same login?
Hi Egor_uk,
Yes, those are multiple Stripe accounts under the same login. ChargeKeep allows you to connect only one at a time per ChargeKeep account. For multiple accounts, you’d need separate ChargeKeep accounts.
Let me know if you have any other questions!
Best,
Billy
ChargeKeep Support