Ozzy29078Q: I'm confused on the "Platform Fee" you have listed here in your AppSumo deal, and the Platform fee" that you ...
have listed on your website's pricing page.
Tier 1: includes a 1% platform fee. Is that in addition to the 2.9% + $0.30 charged by Stripe? So a total of 3.9% + $0.30?
Tier 2: Stripe fees only – so only 2.9% + $0.30... correct? Nothing else on top of that.
On your website, you list a range of "platform fees" on your plans, from 2.9% down to 1%.
Are those fees in addition to Stripe's 2.9% + $0.30?
And are those fees not included in this AppSumo deal? Or are they?
It's all a bit vague and difficult to understand.
ChargeKeep_Support
May 15, 2024A: Hello Ozzy29078,
Thank you for your questions about the platform fees. Here's a breakdown:
Tier 1: A 1% platform fee applies, which is separate from Stripe's standard fees. https://stripe.com/pricing
Tier 2 and 3 : Our platform fees are waived. Stripe and PayPal payment provider fees, which vary by region, still apply.
The fees listed on the ChargeKeep.com website are our standard rates, which vary by plan, and are separate from payment provider fees.
With this AppSumo deal, the Tier 2 and 3 licenses waive our platform fee for each business license, giving you an incredible value and savings over the long term.
If you need more information, feel free to reach out at team@chargekeep.com.
Best regards,
The ChargeKeep Team