ChargeKeep Reviews

I'm pretty techy and can set up websites, automations, work with AI and more, and yet this I could not get set up and tied to my subscription products despite numerous attempts. Onboarding videos are non-existent. Really disappointed as I had high hopes and spent a significant amount of time trying to make it work.

weirdly hard to use - missing two key features

I'm representing a non-profit membership organization. Should be a good fit for ChargeKeep, no?
No, It does not do two things which are showstoppers
1. Memberships seemingly only oriented to online business. We need to send printed materials by mail 3 times a year to our members. The online form for payment DOES NOT collect Address1/address2/city/state/postcode. And there is no way to add custom fields to even do that simple thing???
2. For our brand new members we need a BOGO option -- Buy One 1 Year Membership, Get One year Free. There is no combination of buttons that will do this. We could sell a 2-year membership but then it would not renew every 1 year following the end of the first 2 years and so forth and so on
We'll be asking for a refund this week.

This is an expensive product to not allow more flexibility like allowing multiple stripe or paypal accounts on the same account. There is upsells right away for even more money to buy the ability to an 'agency' account to allow all the flexibility most of us would want. The price of this should be much less on AS which would make more sense with all the limitations and would make it easier to take the upsells in the platform to unlock all the features that make a platform like this justifiable. At this price it is easy enough to get into paypal and stripe to create buttons and automations to send email follow ups. We all have these gateways and automation platforms. I don't see the need for this product especially with the negligent support. You can see my questions that have been ignored while all the questions after have been addressed.

ChargeKeep has revolutionized the way we handle payments. The seamless integration with Stripe assures us that every transaction is secure and reliable for me and my clients What I love most is the no-code approach - it makes the solution incredibly accessible, even for non-technical users. Setting up both using my domain one-time and recurring subscriptions was a breeze. If you’re looking for an efficient, user-friendly payment solution, ChargeKeep is a game-changer. Highly recommend! and less I forget Mr Omar is a wonderful and passionate man with deep knowledge about this application.

Great to set up re-curring payment.
Very simple and direct payment, which allows product owners to focus on creating great and delivering products to let more people know.

Just hope it could let tier2 user to use white-label domain as well.