3.7
Taco ratings
Customers appreciate ChargeKeep - Plus Exclusive for its seamless integration with Stripe, versatile checkout options, and built-in CRM. Some users have faced challenges with support responsiveness and limited flexibility in connecting multiple Stripe accounts. However, with a 3.7 overall rating and a 30-day money-back guarantee, it's worth giving ChargeKeep a try for its strong features and potential for streamlining payment processes.
AI-powered summary of customer reviews
Verified purchaser
Too expensive for this limited product.
For the money I paid for Tier 3, I expected the ability to connect multiple accounts under the same Stripe login. I have several products under my Stripe account, but I can only connect one to ChargeKeep. This limitation means I can only charge to a single account and send customer receipts that display and branded with the same product/service name on their bank statements, even if I offer different products or services.
If you have only one business or product, the interface and options are very good, and this may work for you. However, for me, this is a deal breaker, and I will be requesting a refund.
ChargeKeep
Feb 16, 2025Hi egor_uk,
We appreciate your feedback and understand your goal is to connect multiple Stripe accounts under a single business.
Currently, ChargeKeep allows each organization to connect to a separate Stripe account, but within a single organization, Stripe treats all transactions under the same business entity. If you need to process payments for multiple products with distinct branding, you can setup separate organizations linked from your main account which will allow you to manage multiple Stripe accounts for each business.
That being said, we recognize that this may not be the ideal solution for everyone, and we’re always looking to improve flexibility. We appreciate you giving ChargeKeep a try, and although it can likely work for your specifed case, we’re sorry it you think it is not meeting your needs at this time.
Thanks,
The ChargeKeep Team
Share ChargeKeep - Plus Exclusive
Verified purchaser
I have tried repeatedly to get support due to the created links not working.
I have made several attempts to connect with someone to explain the issue of getting the links to work.My clients have told me they have tried to submit the links but the chargekeep generated link will not load or if they get it to load it will not complete.
I have asked for assistance and Chargekeep has been unresponsive to my issue. The will email back but without resolution. My issue is with the Stripe connection as well. Don't bother with this if this is their way of supporting their client base.
ChargeKeep
Feb 14, 2025Hi advisualserver,
We sincerely appreciate your feedback and understand how frustrating it must be to experience issues with links not working and difficulties with Stripe connections. We are committed to resolving any technical issues as quickly as possible and ensuring that all customers receive the support they need.
While we do our best to respond to all support inquiries, we recognize that there may have been gaps in fully resolving your issue. We want to assure you that we are actively serving thousands of businesses, processing 9 figures in payments, and continuously improving our platform based on customer feedback.
If you are still experiencing issues, we encourage you to reach out again, and we will escalate your case to ensure it is fully resolved. Your experience matters to us, and we’d like to make things right.
Thanks,
The ChargeKeep Team
Share ChargeKeep - Plus Exclusive
Verified purchaser
Principles are great, but there is an issue with Stripe connection and unanswered support requests that have impacted my experience.
ChargeKeep provides a remarkably simple and intuitive user interface, making it incredibly easy for anyone to get started. The setup process is straightforward, and adding products or services is quick and effortless. The developer team has clearly put a lot of thought into ensuring a smooth experience.
One of the standout features of ChargeKeep is its flexibility. The checkout process can be seamlessly integrated in various ways, making it suitable for a wide range of use cases. Whether you're placing it on your website, blog, or other platforms, it fits almost anywhere with minimal hassle. This level of versatility is one of the reasons ChargeKeep stands out in a crowded market.
However, despite its excellent functionality, my experience has been marred by a major issue with customer support. I have sent multiple emails to the support team regarding a problem I encountered with the Stripe connection, but unfortunately, I have not received any response. This is particularly frustrating because I am unable to use ChargeKeep at the moment, as there seems to be an unresolved issue with the Stripe integration. Specifically, I cannot manually remove my Stripe account, and as a result, I reached out to the support team hoping for a solution. Unfortunately, the lack of communication has left me stuck, and at this point, I cannot use ChargeKeep effectively.
Given these issues, I can only rate ChargeKeep one star at this time, as the lack of support has rendered the platform unusable for me. While I appreciate its potential, the absence of a response from customer service is a major drawback.
ChargeKeep
Feb 14, 2025Hi Kobushi,
We appreciate your feedback and the time you took to share your experience. While we’re glad you found ChargeKeep’s interface and flexibility beneficial, we want to address your concerns regarding support and the Stripe connection issue.
We have not found your active account in our system, as it may be under another name. We respectfully disagree with the notion that we are unresponsive—we are actively serving thousands of customers and have processed over 9 figures in payments through our platform. However, we acknowledge that some users may have had issues that require immediate attention, and we are dedicated to making improvements where needed.
Since we don’t have specifics regarding your account, we can’t comment on the exact issue publicly, but we would love to assist you in resolving your Stripe integration problem as soon as possible. Please reach out again, and we will make sure your issue is prioritized.
Your feedback is invaluable, and we are committed to ensuring that all our users receive the best experience possible.
Thanks,
The ChargeKeep Team
Share ChargeKeep - Plus Exclusive
Verified purchaser
🌟 ChargeKeep is the ULTIMATE GAME-CHANGER! 🌟
Hi Sumo-lings 🖐
If you're anything like us, you've probably spent ages searching for the perfect platform to handle payments, automate tasks, and track client relationships. Let's go ahead and say it: ChargeKeep is that dream solution. We've rarely seen such a seamless, integrated tool that tackles the complexities of online business with a blend of expertise and precision ✌
Before discovering ChargeKeep, we dealt with chaos - juggling multiple dashboards to manage subscriptions, customer data, and even donation campaigns. It felt like piecing together a puzzle where half the pieces didn't fit lol Revenue was slipping through the cracks of that fragmented system. Then we gave ChargeKeep a shot, and everything changed. Like really! 👌
Soo, here we go:
✨ Unlimited Subscribers, No Limits on Growth
ChargeKeep's "Unlimited subscribers" (Tier 3+) promise is legit. We can manage unlimited transactions, maintain endless client records, and oversee multiple websites all from a single, centralized hub. No more hitting ceilings on usage or getting hit with incremental fees as our business grows. Instead, we get the freedom to expand at our own pace, knowing ChargeKeep has our back. Thanks for this, Omar! 🙏
✨ Built-In CRM: A Total GAME-CHANGER!
The built-in CRM is a gem. We can log comprehensive client details, attach documents, and even customize communication. Whether we need a detailed purchase history or want to track client engagement, it's all there. Adding personalized notes or automating follow-ups lets us level up our client relationships. It's like going from a casual acquaintance to a long-term partnership 🤝
✨ Top-notch Customer Support
ChargeKeep's team - especially Omar and the team, truly sets the benchmark for customer support. They're responsive, knowledgeable, and genuinely care about our success. We had a tricky payment schedule request for our coaching clients, and Omar hopped on a call to tweak the backend so it worked flawlessly. That's service worth cheering about! We truly don't understand the reviews claiming poor or non-existent support, as we've never experienced anything like that ourselves.. So another BIG thumbs-up! 👍🙌
✨ Simple and Intuitive User Interface
Spend just a few minutes exploring ChargeKeep, and you'll see how intuitive it is. We can monitor transactions in real-time, spotting trends and responding to client requests without missing a beat. Automated emails, affiliate tools, and custom dashboards? They're all there for that extra layer of awesomeness. The real fun begins with the Tier 4, offering no-code tools like Zapier, Activepieces, and WordPress, which we use.. There are plans to support also Make.com and Boost.space which Omar confirmed today when we hoped on a call..
✨API & Webhooks for Power Users
For teams that love integration like us, ChargeKeep's API and Webhooks make it a breeze to connect with Slack, Make.com & Boost.space (using the HTTP module), Telegram, or any other tool you rely on. We set up Slack notifications for new high-ticket client purchases, and it's drastically improved our customer service response times. Talk about efficiency gains! ⏱️
✨ Tier 4 & Beyond: Unleash the Beast
Serious businesses should definitely look at Tier 4. That's where advanced CRM features, multi-domain support, no-code integrations, and deep customization take center stage. Plus, with no hidden fees, you'll quickly see this is more than just a payment processor or CRM. ChargeKeep is an all-in-one platform for ambitious entrepreneurs and agencies! 🔥
✨ Impressive ROI & Ongoing Updates
ChargeKeep consolidates so many functions that it effectively saves time and money. Rather than paying never-ending commissions for multiple plugins and platforms (Stripe Billing, Stripe Tax addon, etc.), we rather invest once and watch everything run smoothly. Plus, the team is constantly rolling out new features, bug fixes, and UI enhancements. It's like being part of a forward-thinking community that actually listens to the user feedback - 5 tacos only for this! 🌮🌮🌮🌮🌮
✨ Final Verdict
ChargeKeep is a GAME-CHANGER. It .. is .. a .. GAME-CHANGER! 🤑 As an agency, we rely on this platform to power our operations - payment processing, CRM, donations, subscriptions, you name it.. If you're serious about building a streamlined, future-proof business, don't miss out on this LTD deal on AS. ChargeKeep will revolutionize how you accept payments, manage clients, and scale your brand(s)!
So Sumo-ling, what are you waiting for? 😀 No, but seriously now .. if you're a dedicated entrepreneur looking to scale your business, make sure to grab at least 2-3 Tier 5 licenses. If that's not your goal, feel free to pass on this deal as it won't be the right fit for you.
Btw This deal ends within 24 hours, just FYI .. so if you miss this one - don't cry later, Aligator 😭
ChargeKeep
Jan 5, 2025Hi MartinEliasCZ,
Wow, what an incredible and thorough review! 🌟
Thank you so much for sharing your experience and excitement about ChargeKeep. Your detailed breakdown of features and personal use cases truly highlights what makes the platform stand out.
We’re thrilled to hear that ChargeKeep has transformed how you manage payments, subscriptions, and client relationships, and we love how you’ve tapped into its potential with Tier 4 integrations like Zapier and Activepieces. Your feedback about the API, webhooks, and personalized support from our team is especially encouraging—it’s exactly what we aim for with every customer interaction.
It’s users like you who make this journey rewarding and exciting. We want to earn the trust of all our customers so they feel the same way. Knowing that ChargeKeep is helping you streamline operations and achieve your business goals inspires us to keep innovating and delivering new features. Thank you for trusting us with your business, and we’re excited to continue supporting your growth! 🚀
Best regards,
The ChargeKeep Team
Share ChargeKeep - Plus Exclusive
Verified purchaser
Product support lacks
Was looking to get this implemented and encountered some errors and was not able to get fixed. Waited over 48 hours and only got an email saying if they can call me, but never did. Don't feel comfortable implementing this for our payments. Program looks okay, but can't really speak for to much as I was not able to fully use it without getting errors.
ChargeKeep
Feb 14, 2025Hi Josias75,
We appreciate your honest feedback and understand how frustrating it can be to experience issues during implementation. While we strive to provide timely support, it’s clear that we fell short in your case, and we apologize for any inconvenience this caused.
We are actively serving thousands of customers and processing 9 figures in payments, and we are continuously working to improve our support response times. Your experience is important to us, and we would love the opportunity to resolve your issue and ensure you can fully utilize ChargeKeep.
If you’re still open to troubleshooting, please reach out again, and we will prioritize your request to get your implementation up and running smoothly. We appreciate your patience and would love the chance to turn your experience into a positive one.
Thanks,
The ChargeKeep Team
Share ChargeKeep - Plus Exclusive