I have tried repeatedly to get support due to the created links not working.
I have made several attempts to connect with someone to explain the issue of getting the links to work.My clients have told me they have tried to submit the links but the chargekeep generated link will not load or if they get it to load it will not complete.
I have asked for assistance and Chargekeep has been unresponsive to my issue. The will email back but without resolution. My issue is with the Stripe connection as well. Don't bother with this if this is their way of supporting their client base.
ChargeKeep
Feb 14, 2025Hi advisualserver,
We sincerely appreciate your feedback and understand how frustrating it must be to experience issues with links not working and difficulties with Stripe connections. We are committed to resolving any technical issues as quickly as possible and ensuring that all customers receive the support they need.
While we do our best to respond to all support inquiries, we recognize that there may have been gaps in fully resolving your issue. We want to assure you that we are actively serving thousands of businesses, processing 9 figures in payments, and continuously improving our platform based on customer feedback.
If you are still experiencing issues, we encourage you to reach out again, and we will escalate your case to ensure it is fully resolved. Your experience matters to us, and we’d like to make things right.
Thanks,
The ChargeKeep Team