PDF Invoice not working
I would rate this 4 to 5 Stars if the Support would solve Problems. But So far not a Single PDF invoice was attached on Emails. Using it to collect Cash, but another Tool to create and send the invoice. Switching to another solution in 2025.
ChargeKeep
Jan 2, 2025Hi Cyber_Lawyer,
Thank you for being such a proactive and engaged user of ChargeKeep. Your detailed feedback and continued use of our platform, despite some hurdles you encountered, truly motivate us to improve every day. We value your loyalty and the insights you've shared about your experience, as they help us better understand how to meet our customers' needs. We are committed to resolve any issue so you can get the most from our system.
Regarding the PDF invoices issue, we regret that this was not brought to our attention sooner through our support channels. Forums tend to have a slower response time, and from our understanding at this point this particular issue is not a technical bug but a simple setting adjustment. Please email our support team at team@chargekeep.com, and we’ll prioritize resolving this for you immediately.
Moving forward, we are actively working on enhancing our processes, documentation, and features which we know are important to you. We want to earn a 5-star rating from you by addressing your concerns quickly and providing the support experience you deserve.
Thank you for your patience and for helping us grow. We're here to assist you with anything you need!
Best regards,
The ChargeKeep Team