For site performance reasons, I\u0027ve been using self\u002Dhosted chat applications almost exclusively with customers. Loading third\u002Dparty resources (mainly JS) associated with the chat slows site load times significantly.\u000a\u000aI see that the chat bot can load in an iframe. What\u0027s the impact on performance with iframe\u002D or JS\u002Dbased loading? Any plans for self\u002Dhosted chat down the road?

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Yasser_Chatbase · Answer

Hi,\u000a\u000aThe iframe integration is fast and will not impact site performance. Alternatively, you can use our dedicated API to send and receive messages.\u000a\u000aHope this helps!

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