Chatbase Reviews

4.0

4.02 stars
4.02 stars
110

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Member since: Oct 2020Deals bought: 439
5 stars
5 stars
Posted: Jun 25, 2024

Best AI Chatbot on the Market

Chatbase has been a game-changer for me. It's an incredible tool that delivers on its promises and keeps improving. I love how Chatbase constantly integrates new features and updates, making it even more robust and user-friendly.

I'm particularly impressed by the AI models available, offering top-notch performance, especially with the newest inclusion of GPT-4o. The team behind Chatbase is clearly dedicated to delivering the best possible experience, and their commitment to ongoing development is evident.

I understand the frustration some users might feel about not having access to the higher-tier models with their Tier 1 plan. However, it's important to remember that these powerful models come with significant costs for the developers to maintain. To offer cutting-edge technology, they need to make choices that ensure sustainability.

While I completely understand the desire for access to the latest models, it's unreasonable to expect developers to foot the bill for everyone's increased usage. Perhaps exploring alternative solutions or considering a higher tier plan might be more suitable in the long run.

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Member since: May 2016Deals bought: 30
2 stars
2 stars
Posted: Jun 19, 2024

Chatbase chatbot training

"I recently purchased Chatbase's chatbot training product through Appsumo. The key selling point that convinced me to buy was the promise of "unlimited links" for training the chatbot, which was prominently featured in their marketing materials, pricing page, and Appsumo listing.

However, after using the product, I discovered that while you can indeed add a number of links, that amount is not unlimited.

Building a comprehensive knowledge base for the chatbot has been more challenging than I expected due to the limitations imposed on training data using a restricted number of links.

Overall, while aspects of Chatbase's chatbot product are impressive, I'm quite disappointed with the lack of transparency around the training data limitations. The marketing claims of "unlimited links" are misleading and have made it harder than anticipated to build a comprehensive chatbot.

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Member since: Dec 2011Deals bought: 157
1 stars
1 stars
Posted: May 22, 2024

lack of commitment to the promises made

As a lifetime user through AppSumo, I feel let down by the lack of commitment to the promises made. We funded this product early on, yet we're stuck with 3.5 Turbo while the focus has shifted to MMR users.

The owner also promised upgrades to character limits, which have yet to be delivered.

The deal clearly stated that all future updates would be available to AppSumo lifetime deal users, but this promise hasn't been kept. It's frustrating to see the owner boasting about revenue while neglecting the original supporters who helped get the product off the ground.

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Member since: Jul 2010Deals bought: 583
5 stars
5 stars
Posted: Jan 28, 2024

Works well for me

I've been impressed with how well the basic feature set works. It answers questions well, if you give it good training data. Their development work is continuing, and I'm looking forward to the announced human hand-off feature going live.

I've tried a few chatbot services, and Chatbase is among the easiest to get up and running. If your needs are not overly complicated (ie: not needing the 'bot to close sales, book appointments, or pretend to be fully human), this is a good match.

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Member since: Jan 2023Deals bought: 9
5 stars
5 stars
Posted: Jan 23, 2024

Biz use ChatBot

Created a custom AI Chatbot to handle an extensive FAQ data set. Works very well as a chat widget on the site, as well as embedding on the site. Once properly trained, this AI works amazing for customer service and support. It even encourages each user to book calls with the sales team. Well done!

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