ChatBees Questions

Showing 1 - 17 of 17 questions

Q: GPT & Human hand off

Do you offer human hand off, if the AI doesn't think the information is helpful or doesn't think they can answer the question for the employee in slack (or where ever) the bot will notify a human to take over in slack (my use case).

Do you think you'll ever do byok open ai keys so we save money for you and have higher gpts.

Thanks,
Sean

Operator_2_OwnerPLUSNov 14, 2024
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Founder Team
Jun_chatbees

Jun_chatbees

Nov 15, 2024

A: We do not offer human hand off currently. This is on our roadmap. But won't be done in the short term.

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Q: Activation de produit

Bonjour,

Je viens d'acquérir votre programme, pourriez-vous me renseigner sur la manière de l'activer ?

kamal57PLUSOct 27, 2024
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Founder Team
Jun_chatbees

Jun_chatbees

Oct 28, 2024

A: Thanks for the purchase! Please redeem your code https://docs.google.com/forms/d/1ZoNCI2qGc7FW2cL4Sa-PXRue6wdDtD6cLWBVb42VYjY or email your code to build@chatbees.ai. Then you just need to sign up app.chatbees.ai and we will configure your account.

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Q: Using my own API

Greetings, can I use my own API since te model is GPT 3.5 Turbo at this time I feel that is a bit outdated.
Thanks.

lourenco.azevedoEdited Oct 20, 2024
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Founder Team
Jun_chatbees

Jun_chatbees

Oct 22, 2024

A: Thanks for the interest. We do not support inputting your own GPT key currently. We have upgraded to use GPT 4o-mini as default, and may use 4o for some cases. Does that solve your concern?

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Q: AI chatbot

Hi, i am interested in buying your software, but i have some questions about it.

1. Does your platform offer a private and public knowledge base where I can upload files, connect data sources, or add websites for crawling to train the chatbot?
2. Can your chatbot generate custom reports or summaries based on client data?
3. Does your system support automating responses, such as email replies, using uploaded or connected data?
4. What integrations do you offer (e.g., CRM, email platforms)?
5. Does your platform integrate with ChatGPT or other AI models? If so, how does it work?
6. What customization options exist for training the chatbot with detailed client-specific information?

ai.nextigenPLUSOct 20, 2024
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Founder Team
Jun_chatbees

Jun_chatbees

Oct 22, 2024

A: Thanks for the interest!
1. You can upload files, connect data sources or add websites for crawling to train the chatbot.
2. The Collection UI has two tabs, "Question History" for the historical questions and answers, "Feedback" tab for the user feedback.
3. Can you share more details about the requirements? We are not optimized for generating email replies. The HubSpot Ticket feature can help...

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Q: Integration with WhatsApp

ChatBee will be able to integrate with WhatsApp, Telegram, and Instagram.?

SantiagoCV57Oct 19, 2024
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Founder Team
Jun_chatbees

Jun_chatbees

Oct 22, 2024

A: They are planned in the roadmap. But unfortunately we can't guarantee the exact timeline.

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