Chatflux.io Reviews

2.6

2.60 stars
2.60 stars
5

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Verified purchaser

Member since: Aug 2018Deals bought: 335
2 stars
2 stars
Posted: Aug 8, 2023

A mixed bag

Chatflux has the cleanest back end interface I have seen yet, but it's got some serious functionality problems.

For example, I trained it on some PDF files, but a day later when I ask about the content of those files, it tells me that it doesn't know anything about the subject. I can see the files listed in the content tab, but the data just isn't there.

More worrisome for me, the website loading/learning system performs poorly on a couple of fronts. First, there is no way to load by sitemap, so you have to hand enter urls. Next, in the listing of what it's been trained on, there's no way to drill into the list. It simply has one line showing the domain, so there is no way to see if it thinks it has indexed a specific page. Worst of all, I train it specifically on a page, let it sit for a couple of hours, then come back and ask it questions about that page. All it has to say is "our site doesn't contain anything on the subject.". For me, that is the primary purpose of this tool, to help users find things on my site. So that is a dealbreaker for me.

The appearance of the embedded bots is highly configurable, and I love the layout of the back end, but if I struggle with loading content, can't tell if it's loaded, then it doesn't respond to queries about that content, I won't be able to use it. I full stacked on this because I like the deal and would like to bring my bots all onto one tool, but so far I can't put this into production.

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Verified purchaser

Member since: Apr 2021Deals bought: 22
1 stars
1 stars
Posted: Aug 8, 2023

All this looks tempting, but in practice it looks like a temporary project and then its closure.

Absolutely pointless purchase and here's why
1) there is no chat history, you can't check how the bot interacts with visitors

2) I have trained the bot with data from my site, and it cannot answer any questions (even from the frequently asked questions block, that is, they are not trained)

3) on the third question, he hung up altogether and could not give an answer for 20 minutes before restarting.
And the last is the message before training and using the bot:

Please note that Chatflux.io is not responsible for any unauthorized website scraping. It is your responsibility to obtain necessary permissions and comply with laws and regulations. By using our service, you agree to hold Chatflux.io harmless from any liability arising from your use of our services.

that is, what the bot can say and promise is your problem. You will not be able to correct the bot's responses.

All this looks tempting, but in practice it looks like a temporary project and then its closure. I have seen a lot of unanswered questions and everything looks vague, after buying and trying the product I realized that all I have to do is return the money

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Verified purchaser

Member since: Aug 2021Deals bought: 108
5 stars
5 stars
Posted: Aug 8, 2023

Amazing, it support Cantonese

Cantonese is the predominant Chinese variety spoken in Hong Kong. I provides some key information in traditional chinese to train it, and then in the chat I ask the question in cantonese, it can answer correctly. It is amazing.

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Member since: Nov 2018Deals bought: 85
2 stars
2 stars
Posted: Aug 8, 2023

Did not work as expected

First of all, the back end works fine. Well structured and intuitive.
The chat works fast!
I tried a Dutch well structured PDF a few times, with different prompts. The outcome was in all the attempts disappointing. Sorry to say it this way.

I'm well informed into PDF extraction with AI. And experimented with Langchain. I even tried other online solutions.Those outcomes were mainly on topic. In this case my PDF seemed not to be indexed correctly and the answered questions were even repentantly just a fraction of the information to choose in the provided PDF from. And most of the time i got the outcome of: Hmm, I'm not sure this information exists in the document. Maybe try to rephrase the question or clarify your request... (Or my predefined text in Dutch.)

Sorry, but it seems that at least in the Dutch this product is not working. I'm curious if GPT 3.5 Turbo and Pinecone is used. (sorry technical inside information) These give me better outcomes in my previous tests.

This is my first negative review on Appsumo. And I'm sorry for the effort there is made by the developer. Simply because the opportunity of an on topic chatbot is great!
The backand is great.
But then it has to be on topic... and in my case its not.
I hope that other users have a better experience.

Greetings Bob

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Verified purchaser

Member since: Dec 2019Deals bought: 437
3 stars
3 stars
Posted: Aug 7, 2023

GPT-4 usage for unlimited plan is unreasonable

1000 messages for unlimited plan using GPT4... unlimited chatbot.. you are forcing your customer to use old tech.

You can offer no message for GPT if you allow customer to use own API.

If this is fixed I will give 5 tacos, or no choice but to refund, because I cannot imaging what will happen when GPT5 or GPT6 is released and we are still using GPT3.5.

Founder Team
Aymane_Chatflux.io

Aymane_Chatflux.io

May 9, 2024

Hello!

First and foremost, thank you for taking the time to share your feedback. We genuinely value the opinions of our community, as it helps us evolve and serve you better.

You raise a valid concern, and we're always striving to stay on top of the latest technological advancements. In light of the feedback, including yours, we've decided to introduce the option for users to add their OpenAI...

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