Originally, ChatNode didn't include Live Chat. Not it includes but not in every tier. I mean, it's frustrating that a basic need it's limited this way, even more when the deal is off and you can't upgrade to get this basic feature.
Will there be any add-on to include for tiers 1 and 2?
I feel like I've invested in this when it was far from useful, and now that basic features are deployed I'm out of the game.
based on a support ticket it seems they have sold the company that started off with not needing external funds...so I doubt these new features will be honored especially if under new ownership. Pity, but reflects the types of concerns Noah has tried to address in the town hall message. I will wait until an alternative crops up and refund this.
Q: Agency plan - You're on a legacy plan — consider our new plans for more value.
Hi, I am on max tier agency first AS deal + addon direct. Is there a change in the Agency plan ? I receive this message each time : " You're on a legacy plan — consider our new plans for more value."
Q: Live Chat not included?
Originally, ChatNode didn't include Live Chat. Not it includes but not in every tier. I mean, it's frustrating that a basic need it's limited this way, even more when the deal is off and you can't upgrade to get this basic feature.
Will there be any add-on to include for tiers 1 and 2?
I feel like I've invested in this when it was far from useful, and now that basic features are deployed I'm out of the game.
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Verified purchaser
based on a support ticket it seems they have sold the company that started off with not needing external funds...so I doubt these new features will be honored especially if under new ownership. Pity, but reflects the types of concerns Noah has tried to address in the town hall message. I will wait until an alternative crops up and refund this.
Q: Agency plan - You're on a legacy plan — consider our new plans for more value.
Hi, I am on max tier agency first AS deal + addon direct. Is there a change in the Agency plan ? I receive this message each time : " You're on a legacy plan — consider our new plans for more value."
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Verified purchaser
I have exactly the same situation. the same message.
Verified purchaser
Same here and I maxxed this deal. Now LTD doesn't mean LTD. Bollocks!!!!
Q: Hi, will you be re-opening this deal?
Sacha_ChatNode
Jun 12, 2024A: Hello,
Thanks for asking,
We currently do not have the plan to re-open in the short term.
We do have a 14 days free trials and if you contact us via email we can likely give you a discounted rate.
Best,
Sacha
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Verified purchaser
Over a year promising WhatsApp integration and then they delete it from roadmap and hide it from their site.
Q: I just missed this deal, any way that I could somehow still get it?
argollo.alan at gmail.com
Thomas_Chatnode
May 15, 2024A: The LFD is over, you can signup on www.chatnode.ai from our paid plan anytime!
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Q: Can I add a team mate from another location on my admin?
Tier 3. Or is this only a solo thing I need to do on my own?
Thomas_Chatnode
May 15, 2024A: We don't have multi users yet. Feel free to share your login info with your team mates.
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