First off, the developers are incredibly friendly, responsive, and happy to take feedback and feature requests. They clearly show a lot of excitement, positivity, and initiative in their product. I know we've all experienced other products before with lackluster support or functionality, amongst other issues...but I will say that ChatNode.Ai is amazing. I've interacted with these folks on their Discord channel and via email, and even here on AppSumo in the Q&A area, and they're responsive in all areas and provide helpful info and insight. As far as functionality goes, I'm impressed with how easily they made the chatbot to train and configure and configure/embed on your website. The price is great too. I have yet to see another chatbot service offer a decent number of chatbot responses included in their plan, month over month, AND even lets you "spill-over" into your own OpenAI API key when you run out of monthly chat responses, and to do this all automatically (if you choose to do so), AND no branding! I've made some feature requests to the devs such as rate-limiting, and they're very receptive to that and are adding it to their roadmap from what I've been told. It would be nice to also see options for their embedding script to be able to position their chatbot "icon/button" into other corners/positions of your website in the future as well, but that's a low-level priority for me. I'd also love to have the option of making a CNAME DNS record and using my own domain name in the chatbot URL, or at least have a more generic domain name utilized in the embedding URL, again though, lower priority. Aside from the ease of training and customizing the chat bot, the load-time and responsiveness of the embedded chatbot on your webpage also works incredibly well. I love being able to look at the chat history since it gives great insight into what my users are looking for and need, and also insight into whether or not I need to further train my chatbot to improve its answers in the future. The chatbot also does a good job at remaining "in character" and can also remain 'strict' with regards to responding to only things about your business or website, and if you let it via setting up proper prompts, the chatbot will do a great job of answering questions about anything and everything pretty well like you would expect typical chatgpt to do. All in all, I absolutely love this product and the company, and the people who stand behind it. This is an exceptional purchase on AppSumo, and I wish ChatNode.Ai all the best. I'm excited to see how this product evolves, and most importantly, I love using it.