Q: No support?!
Bought a plan with "Premium support".
Tried my first transcription - something in Danish.
Selected Danish as language....
... System tried transcripting it in German.
Created a support ticket.
No response in 6 days.
Is this "Premium support"??
If i don't hear anthing I will request a refund in a couple of days (and hey... Maybe I'll leave a review as well....)
2794f800fdf74b29b70db9f9326da5b8PLUSEdited Sep 3, 2025
Founder Team
Shariful96421
Sep 3, 2025A: Hello There,
Apologies! Let us check and get back to you.
Regards,
Shariful
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2794f800fdf74b29b70db9f9326da5b8
Verified purchaser
6 days later, still no reply.