Bought a plan with \u0022Premium support\u0022. \u000a\u000aTried my first transcription \u002D something in Danish. \u000a\u000aSelected Danish as language....\u000a\u000a... System tried transcripting it in German. \u000a\u000aCreated a support ticket. \u000a\u000aNo response in 6 days. \u000a\u000aIs this \u0022Premium support\u0022??\u000a\u000aIf i don\u0027t hear anthing I will request a refund in a couple of days (and hey... Maybe I\u0027ll leave a review as well....)

Hello There,\u000aApologies! Let us check and get back to you.\u000a\u000aRegards,\u000aShariful

No support? | ChatScribe Pro

2794f800fdf74b29b70db9f9326da5b8PLUS

Edited Sep 3, 2025

Q: No support?!

Bought a plan with "Premium support".

Tried my first transcription - something in Danish.

Selected Danish as language....

... System tried transcripting it in German.

Created a support ticket.

No response in 6 days.

Is this "Premium support"??

If i don't hear anthing I will request a refund in a couple of days (and hey... Maybe I'll leave a review as well....)

Founder Team

Shariful96421

Sep 3, 2025

A: Hello There,
Apologies! Let us check and get back to you.

Regards,
Shariful

Helpful?

Verified purchaser

6 days later, still no reply.