Q: Premium Support?
I have a Tier 3 plan and have contacted you multiple times at the support@chatscribe.pro email address (expecting 'Premium Support') and so far I have not even received an acknowledgement of receiving the emails. What makes up 'Premium Support'? I cannot move forward with urgent transcription tasks because of issues with the platform. The account uses my @hoya.com email address.
chrubblePLUSEdited Oct 23, 2024
Founder Team
Shariful96421
Oct 23, 2024A: Hello chrubble,
I don't see any pending requests in email. What's your email? Can you send your query again and confirm here.
Regards,
Shariful
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