4ede854db5e343d0806b05fb54d26b4cQ: Why does it take more than TWO HOURS to process a 40 minutes m4a audio file uploaded?
How many more HOURS am I supposed to wait for it? audio1572300830.m4a is the file. If there was a PROGRESS BAR then perhaps I might have more patience for it. There's no way I can possibly use up my credits if it moves this slowly.
Shariful96421
Jun 8, 2024A: Can you try mp4, mp3 or wav file for the moment. We received lot of issues regarding other file format upload issues. I can revert the credits consumed. Sorry for the inconvenience. It's taking long time for fix due to some complexity.
Verified purchaser
I have uploaded audio1572300830.mp3 as suggested.
So far 40 minutes of processing for a 40 minutes file and no progress nor estimate of completion.
Verified purchaser
I had to covert to MP4. It seems that's the only format that actually works. You should make that clear and reject other filetypes instead of pretending that they might work.