4.1
Taco ratings
Customers value ChatScribe Pro for its precise transcriptions, wide range of AI models, and useful document interaction. While some users have encountered intermittent service downtime and minor editing inconveniences, the overall rating of 4.1 and a 60-day money-back guarantee make ChatScribe Pro a reliable choice for individuals seeking AI-powered video transcription, doc chat, content generation, and document translation.
AI-powered summary of customer reviews
Verified purchaser
Cool product, but website/service frequently down
I've been using it for a few days and it's been down twice, for 12+ hours at a time. 2 stars only because it spits out better transcriptions than Otter, but as a service it's completely unstable and unreliable. Purchase at your own risk.
Shariful96421
Dec 30, 2024Thanks a lot for your review. Yes, the service was down couple of times. We are enhancing the reliability of our infrastructure. Hope you can enjoy seamless service.
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Verified purchaser
¡ ChatScribe interesante !
Acabo de probar ChatScribe y me sorprendió con una respuesta más exacta a lo requerido a través de la subida de varios documentos, que nos permite enriquecer el análisis.
Acompaña una serie de funcionalidades que facilita el trabajo.
Shariful96421
Dec 6, 2024Hello jlarriega,
Thanks a lot for your nice review. It really inspires us. Let me know if you need any support.
Regards,
Shariful
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Verified purchaser
Leaves a lot to be desired
#1 The site constantly freezes on me when trying to view and edit the transcript. The audio may continue playing but I can't do anything else. The timer isn't moving so I have to guess where I need to go back to.
#2 Does a bad job with multiple speakers. When the audio switches to another person, the last couple of words from the previous person are set into the next speaker. Requires A LOT of editing.
#3 I have a lot of editing to do and the editor is hard to work with. In order to move around the transcription you have to make a change and then save and go back. That is not an efficient way to do it.
#4 The site had previously advertised that you have the ability to change the speaker ID and collapse blocks while editing. Those are features I absolutely need at this point with these recent transcriptions and they were removed.
#5 Other transcription programs give you the option to skip "Mhmm" and "Ahh" mumbles.
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Verified purchaser
A highly intelligent transcription tool.
It is a tool with several areas for improvement, but the range of functions it offers is impressive. From creating meeting minutes with a prompt and interacting with transcriptions to obtain notes and proposals, to other features, I really love the tool. Additionally, it includes an option to group multiple transcriptions on a topic and use artificial intelligence for in-depth analyses.
Areas for growth: a configuration that allows me to customize my account and a space to organize my transcriptions into folders. They are doing very well—thank you!
Shariful96421
Nov 7, 2024Thanks a lot for such a nice review. We are working on the folder organization to manage files easily.
Please let me know if you need any other support.
Regards,
Shariful
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Verified purchaser
ChatScibe and Video CC
So my main purpose for getting this is so that I can translate my videos into the local language of where my vlogs occur. I trust it is at least 80-90% accurate, still waiting for the videos to gain traction to see what the comments have to say. There were some issues with it specifically when it came to the document upload I'm not sure if that's a user or key issue however.
Shariful96421
Nov 7, 2024Thanks a lot for such a nice review. The platform is going to be better over time.
Please let me know if you need any support.
Regards,
Shariful
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