Useless
This is useless if you run your business contacts via your private FB page. The only thing it connects to is a business FB page. As a business leader in my industry, people want to connect with me directly, not with my business. 99% of my FB friends are business connections. 99.9% of business enquiries I get via FB are via my personal page and not via my business page.
Nowehere on their website or any of their documentation is this limitation noted. you have to buy it and login and start setting up before you see this.
None of the documentation explains that this does not work on private FB pages. I am not sure if there is a roadmap to include personal FB pages, if so, my review would go up to 5 tacos.
Xavier_ChayAll
May 9, 2024Dear Katie,
Thank you for your message.
I'm actually sorry to tell you that we cannot change this feature even after your comments. ChayAll actually is a business service, and 99.9% of businesses have Facebook pages. And Facebook wouldn't allow the use by third parties like ChayAll of their members' private accounts/profiles as easily.
So there is a good reason for this, and unfortunately I can only advise you to create a Facebook page for your business, since it's the only way Facebook is going to let you promote it.
I remain available for a chat and of course if you need more advice on how to use ChayAll to boost sales and support your customers.
Best,
Xavier - ChayAll.net