A: Hi, Yes, our AI will automatically synchronize and learn from the chat content to improve its performance. You can also manually fine-tune the AI to help it distinguish between correct and incorrect responses.
Hi, 1- can we later change/re-assign shopify store if we need to? 2- Does it support human takeover? 3- How does it index shopify's articles? 4- Does it support other languages than English? 5- Will it suggest also based on size/colors/attributes for example? 6- How does the android/IOS app works? 7-Would you consider adding a extra code that can increase the chat per months? Limits could be fine but having such option would be indeed better! Thanks!
1. Yes, you can change or re-assign the Shopify store as needed. For example, if you integrated Store A this month, you can switch to Store B and integrate it with the same Cheerlink workspace after three months.
2. Yes, we supports human takeover. When AI is on, it responds in real time to customer inquiries. You can also manually take over the conversation after seeing the message. Once...
Thanks, everything seems amazing, but 300 chats is a very low plan. Bear in mind that Vanchat has bigger limits and actions are pretty similar (different price tier too)
1. Can this help with Woocommerce order status from the chat by tracking orders for users? 2. Is this deal only available on one website? 3. What does it cost to remove Cheerlink branding?
1. We're developing integration with WooCommerce, and expect it to be available in a few weeks. This will allow customers to check their order status directly in the chat.
2. One Cheerlink workspace currently supports only one website. For multiple website, you can create multiple workspaces under one account, requiring a separate lifetime deal for each.
Q: Hi do you plan to support multiple Shopify stores on one account
Hi I am happy to stack this because I have multiple Shopify stores and the limits are fine for me. I don't however want to have to purchase a lower tier deal for each Shopify store I own. Any solution for my see case?
A: Hi, currently, Cheerlink supports one Shopify store per workspace. For multiple stores, you can create separate workspaces under the same account. This way, you can manage all your Shopify stores efficiently.
Q: Training
Hi,
can we train based on chat and add/improve the AI results?
Yuxia_Cheerlink
Oct 12, 2024A: Hi,
Yes, our AI will automatically synchronize and learn from the chat content to improve its performance. You can also manually fine-tune the AI to help it distinguish between correct and incorrect responses.
Q: Features
Hi,
1- can we later change/re-assign shopify store if we need to?
2- Does it support human takeover?
3- How does it index shopify's articles?
4- Does it support other languages than English?
5- Will it suggest also based on size/colors/attributes for example?
6- How does the android/IOS app works?
7-Would you consider adding a extra code that can increase the chat per months? Limits could be fine but having such option would be indeed better!
Thanks!
Yuxia_Cheerlink
Oct 12, 2024A: Hi,
1. Yes, you can change or re-assign the Shopify store as needed. For example, if you integrated Store A this month, you can switch to Store B and integrate it with the same Cheerlink workspace after three months.
2. Yes, we supports human takeover. When AI is on, it responds in real time to customer inquiries. You can also manually take over the conversation after seeing the message. Once...
Thanks, everything seems amazing, but 300 chats is a very low plan. Bear in mind that Vanchat has bigger limits and actions are pretty similar (different price tier too)
Q: Which version of chat gpt does this use?
And do we bring our own key?
Yuxia_Cheerlink
Oct 10, 2024A: Hi Steven,
We're using the GPT-4o model in our chat system. And you don't need to bring your own key. Just sign up and subscribe, and you're all set to start 🚀
Q: Woocommerce Integration
1. Can this help with Woocommerce order status from the chat by tracking orders for users?
2. Is this deal only available on one website?
3. What does it cost to remove Cheerlink branding?
Yuxia_Cheerlink
Oct 8, 2024A: Hi Broadeni,
1. We're developing integration with WooCommerce, and expect it to be available in a few weeks. This will allow customers to check their order status directly in the chat.
2. One Cheerlink workspace currently supports only one website. For multiple website, you can create multiple workspaces under one account, requiring a separate lifetime deal for each.
3. Purchasing any...
Q: Hi do you plan to support multiple Shopify stores on one account
Hi I am happy to stack this because I have multiple Shopify stores and the limits are fine for me. I don't however want to have to purchase a lower tier deal for each Shopify store I own. Any solution for my see case?
Yuxia_Cheerlink
Oct 8, 2024A: Hi, currently, Cheerlink supports one Shopify store per workspace. For multiple stores, you can create separate workspaces under the same account. This way, you can manage all your Shopify stores efficiently.