Q: Why is it taking so long to link my banks?

I have fast internet but it took so long to connect to my bank the system timed out.

Moreover, i did not signup with a password but it asked me for one whenever i tried to login. It is frustrating to keep askng for the login link.

bobjrussoPLUSSep 28, 2024
Founder Team
brianc

brianc

Sep 30, 2024

A: Sorry for the delay here. The first time you connect to a financial institution we make a special request to go back as far as possible in the records so it can take between 10-20 minutes to start syncing.

You get the choice to use a password or be passwordless with Cheqbook. You'll see on the login page that you can enter a password or request a login link. Hopefully that is helpful.

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