I tried to give this product a chance but after 47 days of some back and forth with support I am done being a beta tester for this cheqbook.

I started out trying to connect my two main accounts that just would not connect and errored out. I emailed support and didn't hear back for a couple of days and got a decent reply that also apologized 'First, not sure how I missed this ticket yesterday, but I did. We should have responded more promptly. ' Ok great, but then it just kept going down hill from there.

I would have to reply to get updates about accounts never connected, support would send an update test again, test again, test again still never worked. It seems that they are not very familiar with their own software to work with the vendor to resolve this on their own. I can understand part of that but instead of having the customer keep testing, work on your side to get it checked first. This part was very frustrating.

Finally after 47 days they said try again (9th time) so I did. Hey it moved one step further FINALLY but still didnt work. It shows the account in my list but when I tried to view it, it shows not sync'd and the register defaults to 1900-1999.

In poking around the software it resembles microsoft money from 1997, they need to focus a little more on the interface and layout to make it a little more friendly.

I would advise they review the support process, how they handle communications with vendors and work on this a little more so support understands how it works.