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ChimpCharge Questions

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Q: What happened to this product?

healthymikePLUSNov 7, 2023
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Q: Hey everyone!

Excited to launch here on AppSumo!

So what's so special about ChimpCharge? It's super simple.

Easily create reusable payment links that you can share with your customers through email, text message, social media, or anywhere your customers are.

Any questions please don’t hesitate to ask! Appreciate all of you!

Cheers.

Andrew_ChimpChargeSep 23, 2020
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Q: With recurring payments can you set up an end date or the number of recurrences?

paul772PLUSDec 20, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there - unfortunately no you would have to manually cancel a recurring payment if needed.

ChimpCharge only supports one time payments or monthly/yearly subscription payments.

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Q: Are there plans to implement PayPal in this?

With the invoices, is it also for subscriptions that auto-charge?

afroniquelyFeb 11, 2021
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Q: Hey ChimpCharge, 1.

Is it possible to translate the invoice in different languages ?

2. Is it possible to select bank transfer for payment method.

Thanks.

agramatikovJan 26, 2021
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Q: Quick questions: 1.

is it possible to integrate multiple stripe accounts, for example payment link 1 is for different brand and payment link 2 is for another brand, brands do not share the stripe accounts i.e. they have separate stripe accounts.

2. Is it possible to have any kind of branding such as logo, email , FQDN, color etc.

3. Any plan to offer escrow services in future ?

4. Is it possible to have VAT/TAX calculations

5. How are refunds handled

6. Can customer login to the portal to cancel the subscription or amend their details such as address, email etc.

7. Any dashboard to manage all the payment links and see their performance / metrics

hi02Jan 21, 2021
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 14, 2024

A: Hey there,

1. Right now no you can only connect 1 Stripe account, per account.

2. No you cannot remove branding at this time.

3. Potentially but our customers like the simplicity of the product so we'll see.

4. No we don't offer tax calculations.

5. They are issued either within ChimpCharge or Stripe.

6. No they cannot.

7. For admins yes, for customers no.

If you have any other questions just let me know. :)

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Q: Hi there!

Do you integrate with Stripe ACH and if so does it use Plaid for immediate verification?

myshrpDec 9, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there - no we do not integrate with Stripe ACH.

Just regular Stripe accounts.

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Q: Authorize.

net would be amazing Any possibility?:)

kor44PLUSDec 10, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Sorry no - only Stripe.

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Q: hi, Automated email notifications.

it mean we receive email when client buy and client receive email too for their purchase ?
thank

bio.gianni.cyouPLUSJan 12, 2021
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there, so customers will receive an email and you will as well when a purchase is made.

You can also customize the email that is sent when a customer purchases. :)

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Q: Only in dollars?

I bought the plan today but I need to charge my customers in euros. Are you going to update the app? Not working for me this way. I'll ask for a refund if not euros, sorry.

DavidFerOct 7, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 14, 2024

A: Hey David, currently only in USD. Sorry about that!

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Q: #1 you say: all future plan updates what are the plans for the future?

#2
custom domain (cname)?

#3
removal of branding?

#4
checkout form embed possible?

apoNov 11, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there, these features won't be available for a while.

But we did just enable other curriencies! :)

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Q: What about the "Financing" part of your product?

Do we have access to that and what do we get?

c9bbe82137c14139871c5b5a9cf522fcOct 21, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there, good question.

Right now the financing / lending piece is in beta.

We're still figuring out if it's something we wish to offer. We'll have more details on this within a month or so as we work through how it will work.

Cheers.

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Q: Hello, Definitely thinking of ordering your product.

A couple questions 1st:

1. Do you have plans to implement custom domains and/or whitelabel?
2 If so will it be included for appsumo customers?
3. Do you have plans for some kind of financing payment option? As in for example pay $300 in 6 monthly payments.
4. Can you change your linked Stripe account if needed?
5. Do you have any public roadmaps?

Thanks!

unboogymanOct 21, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hey there, thanks for all the great feature suggestions here.

Right now we're mainly focused on keeping ChimpCharge really simple.

So to answer your question we don't have any plans for a white label program.

The financing payment option is in beta.

You can change your linked Stripe account.

We don't have a public roadmap at this time.

Hope this helps! Cheers.

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Q: Do you have an ETA when we should be able to add different stripe accounts for different invoices?

testing12315962Oct 18, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 14, 2024

A: Not at this time no - sorry.

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Q: - Can i customize diferent invoice for diferent links/clients?

- Can i use it for more than 1 Brand?

- Are you planning to allow to charge in Euros?

- Are you planning to add paypal?

- Can we embed the checkout form in a website?

Thanks so much!

SumoBudhaOct 8, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Hello, we currently do not have any of these features.

Check out this video for a good review on ChimpCharge.

You can create unlimited payment links for your customers.

See here: https://youtu.be/C6BFL04SySU

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Q: Hi, can we schedule and automate the links sending do you integrate with Pabblyconnect or webhook ?

can we import or export to excel?
my goal is scheduling the links sending with automating via email and social media tools.
thank

bio.gianni.cyouPLUSOct 4, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: No we currently don't have those features.

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Q: Hi, the deal include Customizable Email Receipts ?

yhank

bio.gianni.cyouPLUSOct 4, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Yes, there is a feature to customize the email receipts under "advanced" options.

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Q: Hi, can we setup account with gmail?

thank

bio.gianni.cyouPLUSOct 4, 2020
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Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Yes, you can set up an account with gmail.

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Q: Hi, can we change business name after setup the account?

thank

bio.gianni.cyouPLUSOct 4, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Yes you can change the business name after setting up the account.

Under settings you can do this.

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Q: Are sharable links branded?

Can we use our own domain for the sharable link? Thanks!

thethingthatshouldnotbeOct 2, 2020
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Founder Team
Andrew_ChimpCharge

Andrew_ChimpCharge

May 15, 2024

A: Great question.

Right now each link is branding with ChimpCharge.

In the future, we'll have custom URLs available.

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