Q: Quick questions: 1.
is it possible to integrate multiple stripe accounts, for example payment link 1 is for different brand and payment link 2 is for another brand, brands do not share the stripe accounts i.e. they have separate stripe accounts.
2. Is it possible to have any kind of branding such as logo, email , FQDN, color etc.
3. Any plan to offer escrow services in future ?
4. Is it possible to have VAT/TAX calculations
5. How are refunds handled
6. Can customer login to the portal to cancel the subscription or amend their details such as address, email etc.
7. Any dashboard to manage all the payment links and see their performance / metrics
Andrew_ChimpCharge
May 14, 2024A: Hey there,
1. Right now no you can only connect 1 Stripe account, per account.
2. No you cannot remove branding at this time.
3. Potentially but our customers like the simplicity of the product so we'll see.
4. No we don't offer tax calculations.
5. They are issued either within ChimpCharge or Stripe.
6. No they cannot.
7. For admins yes, for customers no.
If you have any other questions just let me know. :)
hi02PLUSThanks for the response, I am bit concerned, as its an acquired product by you not the one developed by you and also you don't have a roadmap. Chances are, this product will not be developed further as you may not have the clue.
Can you share your thoughts on the next update/release cycle and the corresponding roadmap.