Clapboard Reviews

4.0

4.04 stars
4.04 stars
100

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Verified purchaser

Member since: Jul 2018Deals bought: 31
1 stars
1 stars
Posted: Jan 24, 2025

Very poor software and the customer support was worse

I had a problem using this software as many people have, so I contacted the developers. The developers explained that they didn't really understand the app sumo deal and seemed to have overextended their offer. I couldn't get it to work and they wouldn't help me. I hope appsumo can do better due diligence or explain the process to the vendors better so this doesn't happen.

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Verified purchaser

Member since: May 2020Deals bought: 299
1 stars
1 stars
Posted: Feb 5, 2021

Did record one video 6-7 times, did _not_ work!

Hey, I am very dissapointed and, yeah, in a perfect world I would get a refund (but it is longer than 60 days..)

Product does not work for me. I tried to record a video, it did say "recording starts" - but then fails to upload etc.

BAD

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Verified purchaser

Member since: Dec 2016Deals bought: 56
2 stars
2 stars
Posted: May 19, 2020

oh...

features are dropping away from functional now.
not getting any real responses from support.
about 3 in 10 videos upload to clapboard. no, it's not my internet connection..

TL;DR
it's just too painful to want to use..

Founder Team
Ankit_Clapboard

Ankit_Clapboard

May 9, 2024

Hi,

We are introducing retry upload and offline download to resolve this issue.

I hope this helps. Sorry about the upload fails.

Thanks,
Ankit

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Verified purchaser

Member since: Nov 2018Deals bought: 8
5 stars
5 stars
Posted: May 19, 2020

Works great!

I've only used it briefly so far -- to record a single video to upload to my YouTube channel -- but it works great and I'm super happy with my purchase! Looking forward to making some more videos on this platform. Even if there are some initial bugs, this company seems like they're 100% dedicated to improvements and continuing to build an awesome product.

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Verified purchaser

Member since: Nov 2015Deals bought: 65
1 stars
1 stars
Posted: May 17, 2020

Bad video quality

The screen share + camera mode does not work and the camera record quality is very bad with dropped frames, sync issues, frozen images. This is not yet ready to use. Needed this, but it is not functional. Maybe it will get better. Considering a refund or waiting to see if they get any better. Great idea, poor performance.

Founder Team
Anchal_Clapboard

Anchal_Clapboard

May 9, 2024

Hey Sumo-ling,

We're sorry for the inconvenience caused to you. Our new releases will ensure that you get an enhanced UI with better experience. The screen+came mode for application window will also be released shortly.

Hope this helps.

Best,
Anchal

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