Got this product looking to fill a need. it did well for a couple of months until I started getting returned messages.. timing out at the mail server. I started with the site's chatbot. No response. Then emailing the company.. no reply.
The sad part is that I got used to this product BEFORE I saw it fail. now I have to scramble for other solutions because I've gotten zero support.
_UPDATE..3/6/26
Still no support, but I found entries missing in my DNS that were needed for mail to work. I replaced the entries and it worked again. I still don't know what removed the entries, and I would love a reply from support so I I don't keep having to do the backend work.