Q: Hello, Any possibility to delete contacts, i couldn't find anz possible way only archive
Riri_Clay
May 14, 2024A: Thanks for your question! We don't recommend "permanently" deleting contacts as it will only delete that contact until the next time you sync any account that has that person in it. Archiving makes contacts unsearchable and for all intents and purposes, do not "exist" in the day-to-day workings of your account.
mavenlabsPLUSDo archived contacts count re: 5k? It would seem if its archived then its not going to keep being enriched thus should be excluded?
Wes_ClayArchived contacts do not count towards your 5k contact limit!
0xT_Reviewer
Verified purchaser
but this is strange for GDPR side right ?
what you can do some kind of hashing technique to recognize that this is the person was delete before maybe ?
also can you add a way to auto merge similar people it is hassle now i have double contacts everywhere and i have to do it manually
Thanks for the question, Tony. In our understanding of GDPR, our archiving policy is compliant. You can find our statement on GDPR here: https://library.clay.earth/hc/en-us/articles/12383369380635-Clay-GDPR-Policy