It's fine. Sometimes cool. Sometimes useless.
Like most other reviews here -- the idea is really solid. I actually heard about clay a long time ago and was so excited when it popped up here I bought it instantly.
Now, that being said. Not sure how useful it's been in practice. I have one main gripe with it, and if it was fixed that would be awesome.
Who wants to import the entirety of their LinkedIn or Facebook? I don't know anyone who doesn't have a bunch of randos from years ago on both of those platforms that they don't keep up with but also don't delete. I don't want them all in my Clay list. Sure I could go through and delete them one by one once they're imported, but that's a huge waste of time, and defeats the purpose of making my contact list easier. And clay often hangs when archiving a single contact, so doing it so it's a huge pain.
What would be awesome: enriching the contacts I do have imported with their info from Linkedin and Facebook once connected automatically. Find their birthdays, contact photos, and job info without me having to add their info manually or delete a million stray contacts. Right now, it doesn't look like you can enrich your clay contact list without putting in a ton of work yourself.
If I wanted to do that I could just fill out their info in my regular contact list on my iPhone. Seems like it's more trouble than it's worth most days.
Not really sure where the AI comes in here either. Maybe if I spent alot of time filling out everyones info it would work but alas. This one isn't there yet. I hope it does get there because I would love it if it delivered.
An easy to use personal CRM that uses AI to remind you and help you deepen relationships is a dream...and right now that's all it feels like.