Verified purchaser
Not so smooth
I have recently acquired Clay.
I am an Android and Windows user. When using on my tablet it only let me connect Google Calendar and email. I haven't been able to connect with LinkedIn or Facebook yet.
I clicked on download Windows and I got a warning of a virus being detected, of course I did not proceed with the download. * It looked awesome on the video marketing but no use so far, I may ask for a refund if there is no real use for it.
Wes_Clay
May 9, 2024Appreciate the review, and sorry to hear that you had an issue while installing our Windows App.
Some of our integrations are specific to certain platforms. This is not an intentional choice – rather, the integration is only possible because of technical capabilities afforded by that specific platform. In order for our LinkedIn and Facebook integrations to work we cannot run in a web app.
Appreciate you flagging the virus notification. Unfortunately the installer we use can occasionally trigger a false positive for antivirus softwares. This is a known issue, as seen in this forum thread (https://stackoverflow.com/questions/48833995/nsis-installer-vs-windows-10-defender-block-and-message-about-trojan-win32-spr/48835095#48835095)
We are trying to figure out a solution to this issue, but right now the only solution is for us to report false positives to the antivirus providers.
Please let us know if you have any other issues. Hopefully you can get Clay setup and use it to its fullest. If you do, we would love if you updated your review with more thoughts!