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Member since: Jul 2016Deals bought: 253
3 stars
3 stars
Posted: Aug 3, 2023

Promising, but needs Work

I struggle with this review. I find it not so bad that it deserves a 3, but not so good to give it a 4. If there was a 3.5, that would be my rating.

Overall, the idea behind the platform was great. It was useful to pull data from different sources and provide a consolidated video of a person. I like how all the birthdays of my contacts are right there with me, and that there's an iOS app available.

However, the export function isn't as good as I would have liked it to be. Names from Facebook and Linkedin often comes in truncated, and I need to individually go into the linkedin to check and confirm the identities of the person and update the name. That takes ALOT of time.

I had shared the feedback on Appsumo, and was asked to email support. While the response here seems prompt, I had zero response from support after the email. When I replied here (in the question section) that I have not received a follow-up, I had no reply. This brings to question how good support will be once they are no longer on Appsumo.

5K limit is a huge barrier, it's almost like this is a preview for us to actually purchase the pro plan from them, which then makes this offer useless if we do.

Nexus took a long time to be ready (4–5 days?), but I kind of like the concept behind Nexus, there's potential there.

The import from contacts is also not complete. It would be great if it could pull other data like the notes we had written in our contacts. I have to manually transfer those notes and I write those to remind myself where I had known this person from.

Lots of potential, but definitately not one of the best deals I've tried on Appsumo.

Founder Team
Wes_Clay

Wes_Clay

May 9, 2024

Appreciate your review and your feedback. Our team is investigating the truncated names issue – thank you for flagging that to us.

We are also currently investigating other sources of contacts, including WhatsApp.

Apologies for the delay in customer support. Our team was temporarily overwhelmed by a large influx of tickets from AppSumo users, as well as issues from a couple of unrelated bugs that required a lot of time working with the product team to get them figured out.

Thanks again for the review!

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