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Member since: Jan 2019Deals bought: 68
1 stars
1 stars
Posted: Sep 25, 2023

Useless with the connections limit

I am hardly a heavy networker. After connecting my Google, LinkedIn and Facebook accounts, Clay informed me that I was already over the 5000 connections limit. It seems like it's mining all of my e-mails and pulling every sender and recipient that I've ever interacted with over the past 15 years!

Founder Team
Zach_Clay

Zach_Clay

May 9, 2024

Hi there! Unfortunately given the data costs associated with enriching all those contacts we couldn't support more than 5000 accounts on the lifetime plan.

That said, you can Archive contacts (either individually or in bulk using our Search) to get below the 5000 contact limit. For example, you can search for lastMet:<2018 to find people you last interacted with before 2018. You can even sort by Recency or Relevance to further refine the search, and then bulk archive those contacts if they're no longer relevant.

Hope that helps! Thanks again for using Clay.

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