Q: Hello, I am interested in purchasing your product but I am not very clear about the deal.
3, does a position refer to a brand? And is the connection some network? either (facebook, instagram, whatsapp)
So if I have, for example, 6 clients
I only have 1 connection to any social network?
Thanks
Ruban_ClickConnector
May 14, 2024A: Hi Nick,
Thank you for the interest in using ClickConnector.
1) I'm confused as to what you have meant by "position" - Where did you notice this word in our deal? 🤔
2) A connection refers to an account. If you need additional clarifications, please refer to https://kb.clickconnector.com/articles/what-is-a-channel-connection-fc89e0-440af.
3) If you have 6 clients, then ideally you should be creating 6 workspaces/sub-accounts for them (6 licenses) unless otherwise you are planning to reply all 6 clients's customers from same workspace
If you could elaborate a little more on how your business works and what you are trying to achieve, I'll be able to provide better feedback. Please feel free to reach out via Live Chat, and we'll be happy to help you decide.
I hope the above clarifies your question.
Happy ClickConnecting
Verified purchaser
Thanks for the answer, I understand, deal 3 but it is not profitable for me, the connections are very limited, please consider improving that deal to make it attractive and more profitable for us, thank you
Verified purchaser
Hi Nick,
We are making adjustment to Tier 3 connection limit this week. Stay tuned.
Happy ClickConnecting!