Q: In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers?
In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers to 160 of my employees so that each one receives the respective message according to each request?
A: Yes, it means you can assign 160 whatsApp numbers to 160 forms. You can reach it out to us at contact@clickiny.com if you require assistance in setting up a structure that suits your business needs.
I need clarification of how this works. We are a luxury travel agency that uses WhatsApp to connect with our on-field team members and the travellers. We usually start two group per trip - 1st group is for service providers (our team and the local service providers (drivers, tour-guides, etc) to interact during the trip. The 2nd for everyone listed before AND Travelers.
So my understanding is we can use the forms to have everyone enter their WhatsApp numbers - Q1 can the forms be prepoluated with info - ie trip name? Can you tell me more about the group chatting features, Q2 how does the routing to internal staff members works; Q3 will this allow for easy multiple group creation - 2 per trip? Q4 how do you see this working for the scenario we are talking about?
A: Q1: Yes. You can populate the form with info. Q2: You add the staff details and availability, and the customer initiates the chat with the staff that fits their need. Q3: I will need more details on this. Q4: This scenario can be setup with Clickiny.
Reach out to us at contact@clickiny.com, and let's see how we can setup this solution for you.
Q: In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers?
In Tier 4, does "160 Forms" mean that I can only assign 160 different WhatsApp numbers to 160 of my employees so that each one receives the respective message according to each request?
Contact_Clickiny
Jan 4, 2025A: Yes, it means you can assign 160 whatsApp numbers to 160 forms. You can reach it out to us at contact@clickiny.com if you require assistance in setting up a structure that suits your business needs.
Share Clickiny
Q: What are the details about the team? Size of the team? MRR of the company? Outlook for the future?
Contact_Clickiny
Dec 31, 2024A: Team is composed of 3 people. We don't share our MRR publicly, but we can assure you the company will be running fine for a long time.
Outlook for the future? Here's our product roadmap: https://clickiny.com/product-roadmap/
Share Clickiny
Q: Is there a way to get the data to link to another program with webhooks (like Zapier would help connect)?
Contact_Clickiny
Dec 31, 2024A: Not yet. It is part of our future updates.
Share Clickiny
Q: WhatsAPP group chats
I need clarification of how this works. We are a luxury travel agency that uses WhatsApp to connect with our on-field team members and the travellers. We usually start two group per trip - 1st group is for service providers (our team and the local service providers (drivers, tour-guides, etc) to interact during the trip. The 2nd for everyone listed before AND Travelers.
So my understanding is we can use the forms to have everyone enter their WhatsApp numbers - Q1 can the forms be prepoluated with info - ie trip name? Can you tell me more about the group chatting features, Q2 how does the routing to internal staff members works; Q3 will this allow for easy multiple group creation - 2 per trip? Q4 how do you see this working for the scenario we are talking about?
Contact_Clickiny
Dec 28, 2024A: Q1: Yes. You can populate the form with info.
Q2: You add the staff details and availability, and the customer initiates the chat with the staff that fits their need.
Q3: I will need more details on this.
Q4: This scenario can be setup with Clickiny.
Reach out to us at contact@clickiny.com, and let's see how we can setup this solution for you.
Share Clickiny
Thanks - I will follow-up with an email as suggested.
Q: Is it possible to use this app without connecting to the website?
Contact_Clickiny
Dec 28, 2024A: Yes. The forms can be used without a website.
Share Clickiny