Q: WhatsAPP group chats
I need clarification of how this works. We are a luxury travel agency that uses WhatsApp to connect with our on-field team members and the travellers. We usually start two group per trip - 1st group is for service providers (our team and the local service providers (drivers, tour-guides, etc) to interact during the trip. The 2nd for everyone listed before AND Travelers.
So my understanding is we can use the forms to have everyone enter their WhatsApp numbers - Q1 can the forms be prepoluated with info - ie trip name? Can you tell me more about the group chatting features, Q2 how does the routing to internal staff members works; Q3 will this allow for easy multiple group creation - 2 per trip? Q4 how do you see this working for the scenario we are talking about?
Contact_Clickiny
Dec 28, 2024A: Q1: Yes. You can populate the form with info.
Q2: You add the staff details and availability, and the customer initiates the chat with the staff that fits their need.
Q3: I will need more details on this.
Q4: This scenario can be setup with Clickiny.
Reach out to us at contact@clickiny.com, and let's see how we can setup this solution for you.
toca