ClickMoat Questions

Showing 1 - 5 of 23 questions
aelsharawiaelsharawi
aelsharawiPLUS
Oct 3, 2025
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Q: Any official plan for the V2 migration?

I received an email from support stating that the site issue is due to the V2 migration. However, I’m curious about the timeline for its resolution. We need a reliable and stable website to ensure that can access it without any disruptions.

Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Oct 5, 2025

A: Yes, we are currently in the process of migrating to Version 2. This update includes a new onboarding module and several important features designed to improve performance, stability, and the overall user experience.

You can now log in using your existing credentials and continue using the platform as usual. We are working to make this transition as smooth as possible for both new and existing...

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paul2986paul2986
paul2986PLUS
Oct 3, 2025
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Q: Are your platform down?

I can't log in; it seems my password has changed by itself or something like that, because it is no longer valid (or so your system says).
When I try to ask for a password reset, I receive no email.
So, my question is, is your platform down?
I purchased a Tier 3.

Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Oct 5, 2025

A: We recently migrated our data and email systems to improve overall performance and security. Because of this update, some users experienced temporary login or password reset issues.

You can now reset your password and log in successfully. Once logged in, you can easily reconnect your Google Ads account and continue using the platform without any problems.

If you need any help, you can raise a...

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c9acc1ca7e934e248763c8d3f26cca52c9acc1ca7e934e248763c8d3f26cca52
c9acc1ca7e934e248763c8d3f26cca52
Sep 2, 2025
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Q: Facebook ad protection update?

Hi, is there any update on the rollout of Facebook ad protection? You mentioned in June it was 90% ready and i just purchased the tier 3 package :) Looking forward to the update and to using the tool.

Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Sep 2, 2025

A: Thanks so much for your patience.

You’re right , we mentioned Facebook (Meta) protection was 90% complete back in June. Over the past few months, we prioritized rolling out full Google Ads coverage first (Performance Max, Shopping campaigns, and other formats) since that was the top request from many agencies and other professionals.

The good news: those Google Ads modules are launching this...

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bariatricbariatric
bariatric
Aug 27, 2025
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Q: Need answers

Hi thanks for bringing this offer to appsumo I have a quiestions since I saw some reviews saying they had a big time issue with the tool my quiestion is it possible to use the tool for reporting only and give me the ip addresses that needs to be blocked and I do it manually in the beginning until I feel safe to put it on autopilot I know this might let me lose somone money since its not a live...

Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Sep 1, 2025

A: Great question and thank you for sharing your thoughts 🙏. Yes, you can definitely use ClickMoat in reporting-only mode first — we’ll show you the flagged IPs so you can block them manually at your own pace. This way, you stay fully in control until you feel comfortable switching to autopilot.

Also, our tool won’t interfere with your tracking setup. In fact, we’re rolling out a new UI this...

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868faf79a0bc4101b55ca9fb72757ec5868faf79a0bc4101b55ca9fb72757ec5
868faf79a0bc4101b55ca9fb72757ec5
Jul 28, 2025
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Q: Does this protect Google PMax and Demand Gen type ad campaigns?

Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Jul 31, 2025

A: Yes, some features aren’t added yet as still in developing mode — but we’ve already planned them and are aiming to roll them out by end of this year or early next year.

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