Q: Are your platform down?
I can't log in; it seems my password has changed by itself or something like that, because it is no longer valid (or so your system says).
When I try to ask for a password reset, I receive no email.
So, my question is, is your platform down?
I purchased a Tier 3.
paul2986Verified purchaser
Nirav_ClickMoat
Oct 5, 2025A: We recently migrated our data and email systems to improve overall performance and security. Because of this update, some users experienced temporary login or password reset issues.
You can now reset your password and log in successfully. Once logged in, you can easily reconnect your Google Ads account and continue using the platform without any problems.
If you need any help, you can raise a support ticket directly from your dashboard. Our team is available and ready to assist you.
We appreciate your patience and thank you for being a ClickMoat user.
paul2986PLUSVerified purchaser
it works again. Obviously they were migrating or somehting.
Yes, we were migrating the system. Everything should be working fine now. Thanks for your patience and glad to hear it's working again! 🙌