Hello there,

We're truly sorry to hear about the significant trouble you've experienced with your account and our support. It sounds incredibly frustrating to have your upgraded plan revert to a free user experience, and then to not receive a timely resolution from our team for several weeks. This is definitely not the experience we want for anyone using ClickRank.ai, especially after you've invested in our highest level.

Please be assured that we are not "doing a runner," and we take issues like this very seriously. We understand how concerning it must be to feel like your access has been cut off and your queries are going unanswered.

We are committed to getting this sorted for you as quickly as possible. The team will be looking into this urgently to understand why your account status changed and why there's been a delay in support. If you could please check your spam or junk folder for any communications from us, that would be helpful. In the meantime, we urge you to reach out to our support again with your invoice details and the email linked to your account. We will make sure this is escalated immediately.

We're continually evolving and working hard to improve both our platform's stability and our support response times to ensure everyone has a smooth and positive experience.

Thank you for choosing ClickRank.ai, and we appreciate your patience as we work to fix this for you.

Best,
ClickRank Team!