ClickReach: Cold Email Marketing Web App

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Member since: Nov 2022Deals bought: 13
1 stars
1 stars
Posted: Mar 16, 2024

Worst

I'm writing this after 1+ years but I still face the same issues I did from the 1st day.

- Emails do not go out.
- If they go out, only half of them are sent. And dashboard shows all of them are sent out and I received replies as well.

SOOOO INACCURATE & WAYYYYY OFF.

My worst decision ever.

Support reassured me again and again, but it never improved and never worked for me.

Founder Team
clickreach

clickreach

May 9, 2024

Hello Prithvi,

Thank you for reaching out and sharing your concerns. We understand how frustrating it can be when things don't go as expected, especially when you're relying on a platform like ours to achieve your goals.

We believe it is unrealistic and not a fair evaluation to say you're experiencing the same issue from the 1st day, when we've worked tireless to get all bugs under control, and we've successfully accomplished that. Keep in mind we have many many active users on the platform every day, that are using the services. That said, we recognize that each user's journey is unique, and there may be occasions where things aren't as straightforward as they could be.

We're here to help guide you through any challenges you might be facing. It's possible that there may be some aspects of the platform or the process of cold emailing that aren't entirely clear, which can happen to the best of us. We're more than willing to provide you with the support and resources you need to make the most out of our services, as we have done for some who needed support.

Let's work together to address any issues you're experiencing. We value your participation in our community and are committed to ensuring your success with our platform.

Best regards,

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